Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,556 reviews
July 08, 2020
Metro Toyota has always given our family outstanding service. They are more like a member of the family than just a car dealership. They take the stress out of buying a car. Not an insignificant accompl service. They are more like a member of the family than just a car dealership. They take the stress out of buying a car. Not an insignificant accomplishment. More
by Ogdavid ogellaellad
July 08, 2020
Great experience after dealing with other dealerships. Mike delivered my used truck the next day. I have will do any business in the future with Metro Toyota. Thank yo after dealing with other dealerships. Mike delivered my used truck the next day. I have will do any business in the future with Metro Toyota. Thank you More
by SGONE17
Verified CustomerEmployees Worked With
July 08, 2020
Anastasia was friendly and knowledgeable from the moment I sat down. She explained my options and helped me pick out just the right Prius and an acceptable financial package. I sat down. She explained my options and helped me pick out just the right Prius and an acceptable financial package. More
by Gsbrun
Employees Worked With
July 08, 2020
After researching the car I wanted and visiting two other dealerships, I decided to go to Metro Toyota. I was pleasantly surprised to find out it was a no nonsense, family run business for 51 years. I was gr dealerships, I decided to go to Metro Toyota. I was pleasantly surprised to find out it was a no nonsense, family run business for 51 years. I was greeted in the showroom by one of the owners. He explained the history of Metro Toyota and introduced me to a certified sales consultant, Sam Ibrahim. What a great fit! Sam was very professional, knowledgeable, helpful, and most importantly, kind. I knew the price estimate of my trade in and the cost of the new car I wanted. Sam found me a car, quoted a price in my budget, and gave me a very fair price for my trade in. This was all accomplished in the same afternoon and that included two test drives. When I picked up the car, the paperwork was all in order and in a half hour I was in my new car. Sam gave me a thorough orientation and off the lot I drove. I would recommend Metro Toyota to Everyone! In fact I have! Thank you Metro Toyota and Sam. More
by Jpasadyn
Employees Worked With
July 07, 2020
Thank you Sam for being extraordinary and making my Toyota Camry 2020 purchase a super easy one. You rock, and I will recommend you to anyone interested in buying from Toyota. Everyone I came in contac Toyota Camry 2020 purchase a super easy one. You rock, and I will recommend you to anyone interested in buying from Toyota. Everyone I came in contact with was amazing, hands down the best dealership I’ve been to. Even with masks on, everyone’s smile was visible. Thank you again, and best wishes from a super happy customer!! More
by Lejla Mlivic
Employees Worked With
July 07, 2020
my experience this is my third time leasing a car from Metro toyota.Everyone is very professional and courteous.I was in and out quickly.I highly recommend. this is my third time leasing a car from Metro toyota.Everyone is very professional and courteous.I was in and out quickly.I highly recommend. More
by ur-nammu
July 06, 2020
Gary "Cap" Capper is a top rate professional. Cap was truthful, courteous, precise and delivered as promised.... he managed cleaning and prepping the van on time without any tiresome salesmanship Cap was truthful, courteous, precise and delivered as promised.... he managed cleaning and prepping the van on time without any tiresome salesmanship schemes... we would highly recommend. More
by estavrulakis
Employees Worked With
Gary "CAP" Capper
July 06, 2020
Ramona was so thorough and patient while explaining all aspects of my new RAV4. She assured me she would be available to me if I had future questions Ramona is truly an asset to your dealership! aspects of my new RAV4. She assured me she would be available to me if I had future questions Ramona is truly an asset to your dealership! More
by MsMarge
July 06, 2020
Fui a Metro Toyota y me atendió Super Edgar y fue muy bueno dando servicio, orientando y atento a mis necesidades, hizo de todo para ayudarme, muy profesional. Todo lo que me dijo fue correcto. bueno dando servicio, orientando y atento a mis necesidades, hizo de todo para ayudarme, muy profesional. Todo lo que me dijo fue correcto. More
by madializ.y.camacho
Employees Worked With
Edgar Arevalo
July 06, 2020
Great Experience Mike is an awesome salesperson, thank you. I was unsure of the car I wanted to buy and he did all the work and helped me immensely. Mike is an awesome salesperson, thank you. I was unsure of the car I wanted to buy and he did all the work and helped me immensely. More
by PAULINE0
