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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
July 01, 2020
Very Satisfied For about 44 yrs now, Metro Toyota has given us GREAT Service be it a sale or service! Wouldn't go anywhere else!!!!! TY!!!!! Have a RAV 4 that also For about 44 yrs now, Metro Toyota has given us GREAT Service be it a sale or service! Wouldn't go anywhere else!!!!! TY!!!!! Have a RAV 4 that also needs service will be back soon! Thanks again!!! More
by Judy Vrabel
Verified CustomerEmployees Worked With
Service: Michael Balis
July 01, 2020
Aaron and Gary "Cap" were both great. Answered all my questions thoroughly and without any of the normal vague 'sales guy' answers. Did not pressure me to move on the car like those you-know-whats at G questions thoroughly and without any of the normal vague 'sales guy' answers. Did not pressure me to move on the car like those you-know-whats at Ganley and other large dealerships. Took home my dream car happily and stress free. Thanks guys for honestly making this the smoothest dealership experience I've ever had. More
by Donotemailmeplz
Employees Worked With
Other Employees :
I can't remember the lady who helped me in finance but she is not listed. She was excellent as well., Gary "CAP" Capper
July 01, 2020
Anastasia helped a girl out!! When I say helped I mean literally!! As a nurse during this pandemic My time is unavailable. She texted me with updates and information about the vehicle I wanted. the commu literally!! As a nurse during this pandemic My time is unavailable. She texted me with updates and information about the vehicle I wanted. the communication was awesome. She is honest and loyal. Totally would do business again!! More
by michelledeann89
Employees Worked With
July 01, 2020
jprofessional have purchased 4 cars and have been using the service department for probably 20 years. and I come from Lorain County, because it's worth it to me. have purchased 4 cars and have been using the service department for probably 20 years. and I come from Lorain County, because it's worth it to me. More
by TOMKUMP
Employees Worked With
do not recall the names
July 01, 2020
It was good Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with e Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with everyone at the service department was very professional and polite . Was advised of a time delay in case I wanted to leave and come back. Joe was pretty much on the money concerning the wait time. Very happy with what they do. More
by DAVIDSNTG@aol.com
June 30, 2020
Love the Sales people you have working there they always take care of me! Ramona was fantastic and she new exactly what I wanted in my new Tundra take care of me! Ramona was fantastic and she new exactly what I wanted in my new Tundra More
by jstarman
Employees Worked With
June 30, 2020
I recently purchased a used car and have to say that it was the most pleasant car buying experience I've ever had. No pressure and the price of the car I was buying was a good price. Their offer for trade was the most pleasant car buying experience I've ever had. No pressure and the price of the car I was buying was a good price. Their offer for trade on my car was more than fair. Due to my unique work situation, most of my correspondence with my salesman Aaron Andrews was done through e-mail. He replied to my e-mails promptly and answered all of my questions. It was a very enjoyable overall experience. More
by pbergerjr
June 30, 2020
The staff are amazing. The best dealership in town. I never had an issue with them each time I have a service done. I highly recommend Metro Toyota. never had an issue with them each time I have a service done. I highly recommend Metro Toyota. More
by ALMANFEL
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
June 30, 2020
Not that great Came on Saturday. Salesman was busy. Only handed me the keys to test drive the cars. No explanation on how to work anything, instrument panel etc. Came on Saturday. Salesman was busy. Only handed me the keys to test drive the cars. No explanation on how to work anything, instrument panel etc. More
by SAMMI3792
June 30, 2020
Car hood was left adjacent when given to me. If I was driving at 55 mph the hood potentially could jane flipped open. My car was left outside while raining and expected me to walk in the rain to get my driving at 55 mph the hood potentially could jane flipped open. My car was left outside while raining and expected me to walk in the rain to get my car. Had to advise that I was not walking in the rain to get my car. I wanted it brought inside. More
by jimnjon
Employees Worked With
