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Victory Toyota of Brook Park
Brook Park, OH
7,554 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,554 reviews
March 11, 2020
Metro Toyota is an excellent place to buy your car and to take it for maintenance. I have never experienced anything but professionalism and courtesy from everyone who works there. take it for maintenance. I have never experienced anything but professionalism and courtesy from everyone who works there. More
by jkidwell16
Verified CustomerEmployees Worked With
March 11, 2020
Ken is a superb and informative employee. I felt so comfortable throughout the whole sales process. He was open and honest about what would be the right fit and options for me. He explained the featur comfortable throughout the whole sales process. He was open and honest about what would be the right fit and options for me. He explained the features of the vehicle very clearly like a teacher. Awesome experience! More
by Ljantonelli
Employees Worked With
Other Employees :
Dawn Bell (5 stars)
March 10, 2020
Amazing experience, very professional and customer focused. Anastasia gave me a detailed Orientation of the car. Suzi was also amazing in getting the initial paper work goIng and the paper work was ha focused. Anastasia gave me a detailed Orientation of the car. Suzi was also amazing in getting the initial paper work goIng and the paper work was hassle free We love everything about the car!!! Toyota loyal for life!!! More
by Michele.steele-jordan
March 10, 2020
Muy buena experiencia con Edgar otraves. Agarramos varios carros con él y siempre es de lo mejor! Gracias por todo y muy recomendado todos mis amigos varios carros con él y siempre es de lo mejor! Gracias por todo y muy recomendado todos mis amigos More
by rafael32272
Employees Worked With
Edgar Arevalo
March 10, 2020
This is my first car and Anastasia made the process so easy! She walked my parents and I through each step and answered every question we had. easy! She walked my parents and I through each step and answered every question we had. More
by Britthompson97
March 10, 2020
Metro Toyota is one of the best auto dealers that I know. I am giving 5 stars to this company and 5 stars to the salesman who has recently served me. know. I am giving 5 stars to this company and 5 stars to the salesman who has recently served me. More
by Regine
Employees Worked With
March 10, 2020
Tony was great to work with and did not pressure us into making a deal or getting a car. It was a relaxed atmosphere which I appreciated. I would go back to Tony to purchase a car. making a deal or getting a car. It was a relaxed atmosphere which I appreciated. I would go back to Tony to purchase a car. More
by dmbmay98
Employees Worked With
March 10, 2020
My family has been coming to Metro for 20+ years. It all starts with Barry. Barry is like family. He's known my dad forever it seems and always goes above and beyond for all of us. Couldn't ask for a It all starts with Barry. Barry is like family. He's known my dad forever it seems and always goes above and beyond for all of us. Couldn't ask for a nicer guy. Next up you have Tony which helped myself yesterday. Stand up guy he is. No bs from him at all. He listens to what you want/need and goes right to it. Not many salesman listen anymore. Finally Craig in finance did my paperwork. He was very knowledgeable and we finished the paperwork quickly. I worked at Mercedes for a few years and I can honestly say I never saw anyone come out of the finance office in less than a hour. Normally it ended up being 2+ hours. So I greatly appreciate Craig's understanding of a customer's time. I will recommend anyone that's looking for a Toyota, or a great deal to Metro Toyota and specifically to Barry, Tony, and Craig. Thank you guys. You guys truly make the car buying experience a memorable one. More
by Jamie Bullis
March 10, 2020
This dealership worked well with us. We called about a vehicle to come look at and they had it cleaned up and ready for us. Gary was extremely helpful with me, showing and explaining to me what every kno vehicle to come look at and they had it cleaned up and ready for us. Gary was extremely helpful with me, showing and explaining to me what every knob in the vehicle did. Showed me how to operate the navigation and he set up my phone. Great guy!! I would recommend Metro Toyota to anyone and tell them to look up Gary! More
by liana
Employees Worked With
Gary "CAP" Capper
March 10, 2020
Mike "English" Ferrett is a very helpful sales rep. Just bought a used car from Metro; bought a new car there in 2007, which had 267,000 miles on it Toyota Corolla! bought a used car from Metro; bought a new car there in 2007, which had 267,000 miles on it Toyota Corolla! More
by Coco's mom
Employees Worked With
