
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great car, deal, & service. I've recently leased a 2020 Corolla from Metro guided by sales consultant Robert Saponari, sales consultant. Been leasing with them since 2011. Good I've recently leased a 2020 Corolla from Metro guided by sales consultant Robert Saponari, sales consultant. Been leasing with them since 2011. Good deal, good service, & treated with respect. More
Oil change & checkup. I arrived a bit before my scheduled appointment, was taken in immediately and was back out less than 40 minutes later. The staff who helped me were v I arrived a bit before my scheduled appointment, was taken in immediately and was back out less than 40 minutes later. The staff who helped me were very kind and considerate. More
It was a real pleasure working with Billy Delancey & his Sales Manager Chad Higgins. They are true proffesonals, helped me with a good trade in value & found me a nice deal on my new Tacoma 4x4! I will reco Sales Manager Chad Higgins. They are true proffesonals, helped me with a good trade in value & found me a nice deal on my new Tacoma 4x4! I will recommend them to all friends & family! More
Ken was very friendly and did his best to help. He’ll answer any questions you have. We’ve bought 3 different cars from 3 different dealer and Ken was definitely the nicest one. answer any questions you have. We’ve bought 3 different cars from 3 different dealer and Ken was definitely the nicest one. More
The Best Ever The owner opened the door for me!! Both doors! Mr. Jerry Schneider walked a ways to do that but never hesitated. He even came to Ramona's desk to mee The owner opened the door for me!! Both doors! Mr. Jerry Schneider walked a ways to do that but never hesitated. He even came to Ramona's desk to meet my daughter and I. Ramona was wonderful going steps beyond what anyone would expect great service would be. I have to use a walker as I am awaiting hip surgery and walking, sitting,anything really, is painful. Riding in the car was not easy. I cannot even drive at this time so my daughter had to take me there. It is a 50 minute drive from my home to the dealership and I will go nowhere else for service. Ramona arranged my new lease (I am an existing lease customer) over the phone so when I came in all they had to do was print the paperwork. I dealt with Ramona on my previous lease and was very glad she was still there. She gave me all the details of a new lease and a buy out of my old lease. It is really nice, especially as a widow who, before her husband passed away, did not deal with the purchase of cars to have someone like Ramona go those extra miles to help you. When my husband was alive, I picked the colors, he did everything else. My first step in purchasing a new car or leasing was with Metro, I am so glad I went there. My deal was already arranged when I got there. They were great, they stayed within my budget, gave me what I asked for and even more than that! I never picked a color of a car without seeing it in person but Ramona guided me through the brochure of colors and explained what the colors really looked like. She helped me pick the right one for me!! She also was not only on top of everything but also concerned about me and what I wanted and needed. She made sure I got the best deal with the most that would be a benefit to me. I could not be happier about the stressful process of getting another car. She went through everything on the car itself and explained each knob, button, lever and what they did, how they worked and set many of them for me, including my phone set up. Beyond Awesome! She showed me how the mats on the back of the back seats came off and reattached and the spare tire access. I would recommend her to anyone and the dealership itself is worth the drive...everyone who saw me asked to help me, they went to get Ramona when I arrived and guided me to her desk to sit down, Ramona offered my daughter and I something to drink and brought me water. They avoided making me walk anywhere I did not have to. There really aren't enough great words to use when describing the service and people at Metro Toyota. Thank You for your continued help and you will certainly see me again!! They already set up my first service appointment so it is guaranteed! Thank You More
Wonderful Service Department! Each time I bring my 2018 Highlander in for the 5,000 mile check-up I am met immediately by a service representative. My needs are met in very good Each time I bring my 2018 Highlander in for the 5,000 mile check-up I am met immediately by a service representative. My needs are met in very good time. The waiting area is pleasant and I could even have a snack and coffee if I wanted something. I heartily recommend Metro Toyota in every department! More
I will definitely recommend Metro Toyota for your car services. Shorter wait time and they do an excellent work on your car and shows you all details services. Shorter wait time and they do an excellent work on your car and shows you all details More
Sales and service are always great. Will continue to come back to Metro for future leases and purchases. Gary Capper has always been wonderful to work with. back to Metro for future leases and purchases. Gary Capper has always been wonderful to work with. More
Very organized purchase of a used truck They did their best to answer all the questions I had about the truck. We had plenty of time to look over the truck, drive it, and learn it's various They did their best to answer all the questions I had about the truck. We had plenty of time to look over the truck, drive it, and learn it's various features. More
Big thanks to Gary "Cap" Capper and Bob Albright for getting me approved for a 2014 Toyota Camry LE with only 65000 miles on it at $0 down that fit my $300 a month budget. Thanks. getting me approved for a 2014 Toyota Camry LE with only 65000 miles on it at $0 down that fit my $300 a month budget. Thanks. More