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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,568 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,568 reviews

January 24, 2020

Great car, deal, & service. I've recently leased a 2020 Corolla from Metro guided by sales consultant Robert Saponari, sales consultant. Been leasing with them since 2011. Good More

by bharhay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Jan 31, 2020 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review for Robert & our Dealership. We appreciate your repeat business and we are delighted you are enjoying your new Corolla.

January 23, 2020

Oil change & checkup. I arrived a bit before my scheduled appointment, was taken in immediately and was back out less than 40 minutes later. The staff who helped me were v More

by WJRPROROK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Victory Toyota of Brook Park responded

Thank you for your awesome review for our Service Department! We appreciate your feedback!

January 22, 2020

It was a real pleasure working with Billy Delancey & his Sales Manager Chad Higgins. They are true proffesonals, helped me with a good trade in value & found me a nice deal on my new Tacoma 4x4! I will reco More

by Jim McCarthy
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delancey, Nemi Rivera
Jan 23, 2020 -

Victory Toyota of Brook Park responded

WOW! Thank you for your amazing review for Billy, Chad and our Dealership. We appreciate your kind words and we hope you are enjoying your new Tacoma!!!

January 22, 2020

Ken was very friendly and did his best to help. He’ll answer any questions you have. We’ve bought 3 different cars from 3 different dealer and Ken was definitely the nicest one. More

by Hieu
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Victory Toyota of Brook Park responded

What a fantastic review! Thanks so much for your kind words for Ken and our Dealership. We appreciate your business. We are truly thankful for you!

January 21, 2020

The Best Ever The owner opened the door for me!! Both doors! Mr. Jerry Schneider walked a ways to do that but never hesitated. He even came to Ramona's desk to mee More

by gklemencic330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Schneider, Christopher Lombardo
Jan 23, 2020 -

Victory Toyota of Brook Park responded

Wow! Our sincerest thanks for such a lovely review! Jerry is great and Ramona is too. We are happy you had such a pleasant experience here at Metro Toyota and we hope you are enjoying your new RAV4! We're always here to help. You're the best, thanks again!

January 21, 2020

Wonderful Service Department! Each time I bring my 2018 Highlander in for the 5,000 mile check-up I am met immediately by a service representative. My needs are met in very good More

by ORFF543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the young lady that checked me in upon arrival. Maybe it was Sarah., Sarah Byrne
Jan 23, 2020 -

Victory Toyota of Brook Park responded

We appreciate your 5-star review for our Service Department. We are delighted to know that your Service needs are met in a timely manner. We value you as a customer and are happy you are a part of our Metro Family. Thank you!

January 21, 2020

I will definitely recommend Metro Toyota for your car services. Shorter wait time and they do an excellent work on your car and shows you all details More

by NDGRAFT
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Victory Toyota of Brook Park responded

Thanks for your kind words for our Service Department. We appreciate your feedback.

January 20, 2020

Sales and service are always great. Will continue to come back to Metro for future leases and purchases. Gary Capper has always been wonderful to work with. More

by Iheartsf59
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jan 20, 2020 -

Victory Toyota of Brook Park responded

This is awesome! Thank you for your 5-star review! We are happy to have you a part of our Metro family. We appreciate you!

January 18, 2020

Very organized purchase of a used truck They did their best to answer all the questions I had about the truck. We had plenty of time to look over the truck, drive it, and learn it's various More

by SAUTTERONE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2020 -

Victory Toyota of Brook Park responded

Thank you for your nice review! We appreciate you sharing your experience!

January 18, 2020

Big thanks to Gary "Cap" Capper and Bob Albright for getting me approved for a 2014 Toyota Camry LE with only 65000 miles on it at $0 down that fit my $300 a month budget. Thanks. More

by jasonmwilson1982
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jan 20, 2020 -

Victory Toyota of Brook Park responded

Thanks, Jason! Cap & Bob are great to work with and we are so happy your visit was awesome!. Enjoy your Camry and thanks for choosing Metro Toyota. You're the best!

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