Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,561 reviews
January 16, 2019
Good Experience Nice honest people. I would consider Metro Toyota for our next car purchase as well. I look forward to learning how the service appointments are han Nice honest people. I would consider Metro Toyota for our next car purchase as well. I look forward to learning how the service appointments are handled. More
by BRIAN.D.SIERLEJA
Verified Customer
January 15, 2019
Great Service, Nice people I had a standard oil change done on my Rav 4. Very courteous employees and fast service, waiting area was clean and goodies offered. I love the acce I had a standard oil change done on my Rav 4. Very courteous employees and fast service, waiting area was clean and goodies offered. I love the accessory area, I always find the funniest things. More
by slimhead
Employees Worked With
Sarah Byrne
January 15, 2019
Routine service, front brakes Always courteous servous staff, Mike & Maggie who handled my service are always top notch! Quality work, great communication, personalized service. Always courteous servous staff, Mike & Maggie who handled my service are always top notch! Quality work, great communication, personalized service. Parts department also helpful in ordering new floor mats. More
by Scott TC
January 15, 2019
Best Toyota Dealership in the area! Excellent service all the way around since I purchased my vehicle. Service appointments always run on schedule with a quick turn around time. I highly Excellent service all the way around since I purchased my vehicle. Service appointments always run on schedule with a quick turn around time. I highly recommend Metro Toyota! More
by pm0
January 15, 2019
Quick, thorough at a reasonable cost I was able to get an appointment quickly, waited for the service to be treated to coffee and pastries while I waited. It was simple and handled ju I was able to get an appointment quickly, waited for the service to be treated to coffee and pastries while I waited. It was simple and handled just right/ Mary Kahelin More
by marykahelin
Employees Worked With
January 14, 2019
Excellent service Great service .... I first purchased a Scion from Metro Toyota over 10 years ago. Just recently I purchased a RAV4. My dream vehicle! I love it, and Great service .... I first purchased a Scion from Metro Toyota over 10 years ago. Just recently I purchased a RAV4. My dream vehicle! I love it, and Toyota helped make this happen ! The SUV drive awesome with great features ! More
by Kileyjanae!711
January 14, 2019
Great experience Romona was awesome, very pleasant, and great sales lady. Would recommend to anyone buying or leasing. Thought the process of actually going over eve Romona was awesome, very pleasant, and great sales lady. Would recommend to anyone buying or leasing. Thought the process of actually going over every option in the vehicle was great. No one does that anymore. More
by CITYWIDESECURE
January 14, 2019
Top notch help. This is the third car I have purchased from Metro Toyota. I have been pleased with the cars I have bought and the maintenance contracts I have had on This is the third car I have purchased from Metro Toyota. I have been pleased with the cars I have bought and the maintenance contracts I have had on them. The salesman, Jeff Scharbach, has listened to my car requests and found cars that suited my needs and requirements. The last two cars have been totaled in accidents when they were two years old. I credit the safety features with saving me from serious injury. One had had a battery issue early on and the maintenance department replaced it. More
by JPENDERGAST
January 11, 2019
Great dealership Came in to pick up new license plates, extra key, get nitrogen in the tires, and pit stop. Excellent service, great people! Even got a car wash! Came in to pick up new license plates, extra key, get nitrogen in the tires, and pit stop. Excellent service, great people! Even got a car wash! More
by CAPONEROK30
Employees Worked With
Rich Holiday, Kosta Papagianis, Sarah Byrne
January 11, 2019
First time Toyota purchase Even though there are dealerships closer to my home, I came here because of the reputation. And it was spot on! Mike Ferrett was so helpful but neve Even though there are dealerships closer to my home, I came here because of the reputation. And it was spot on! Mike Ferrett was so helpful but never pushy. He delivered what was promised and was so patient while I made my final decision. He was great in showing/helping me learn the MANY options! I would HIGHLY recommend reaching out to Mike for your next purchase-I know I will! More
by Denise
