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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

November 30, 2018

great service this is a good place with good people always treat you right and very good service plus the snack bar is delicious overall great place to service or b More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Victory Toyota of Brook Park responded

Thank you for the "great service" review!! We appreciate your feedback, you made our day!

November 29, 2018

Tacoma 2019 Great, easy, no pressure, well taken care of by salesman. Showed me how everything works, answered all my questions about the truck. Could not be happ More

by Tacoma 19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Nov 30, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks for the outstanding review! We are happy that you are happy!!! You made our day! Enjoy your new Tacoma!

November 29, 2018

Great Customer Service I was treated like a smart woman, was fairly quoted, all my questions were answered honestly and I felt respected while buying my first car. More

by shleyhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Victory Toyota of Brook Park responded

Thanks for the amazing review! We appreciate you! We hope you are enjoying your new Toyota!

November 29, 2018

above and beyond cap helped us out with purchasing our new Volkswagen, awesome guy, knowledgeable and resourceful. the customer service he offered was really neighbor More

by Joeypizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Nov 30, 2018 -

Victory Toyota of Brook Park responded

Thank you, Joeypizza, for your "above and beyond" review! We appreciate you taking the time to share your experience. Cap is great to work with, we are happy you think so too. Thanks again for choosing Metro Toyota!

November 29, 2018

Positive, pleasant, and confidence in the work that was perf Great people, courteous, helpful, always feel like the people who are working at this Toyota facility honestly care about me and my satisfaction. I ha More

by ALANWAGNER1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma , Stephanie Talbot
Nov 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for the 5-star review! We appreciate your kind words for our Dealership. You're awesome!

November 29, 2018

Second Trip An honest error was made by a service technician which was corrected at no charge. I was glad I returned to service with my car's issue. Thank you t More

by sjones25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Nov 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback!

November 28, 2018

Pleased with our new car purchase experience Our sales associate (Jim Greenfield) was very knowledgeable about the various Camrys we were considering, and we appreciated his "no pressure" present More

by mini7582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for your outstanding review! We appreciate you taking the time to share your experience. We hope you are enjoying your new Toyota, we are thankful for you!

November 28, 2018

Great experience at metro toyota We bought a used car at metro toyota. Our salesman Cap was very knowledgeable and showed us a lot of options in our price range. It was a pressure f More

by esw123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Nov 30, 2018 -

Victory Toyota of Brook Park responded

That is awesome!! We're happy to hear you had an outstanding experience with Cap, he is great!! Thanks again for the excellent review, we appreciate your feedback and we hope you are enjoying your "new-to-you" new car! Thanks again

November 28, 2018

80,000 Miles maintenance I have been extremely satisfied with my 2013 Toyota Corolla and the service I receive at Metro Toyota! My car has been a reliable mode of transportat More

by RATS44145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Victory Toyota of Brook Park responded

Thanks for the excellent review, your kind words for our Service Department made our day! You're the best!

November 28, 2018

Average Oil change and rotation done as expected but no car wash or other extras you get when you first purchase a vehicle. Transactional experience. Averag More

by relrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Colan
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