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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
July 13, 2018
Amazing service and deals My boyfriend and I went to metro Toyota and were immediately greeted by Chris. I was hoping to trade in my 2016 accord for a 2018 white Camry with a m My boyfriend and I went to metro Toyota and were immediately greeted by Chris. I was hoping to trade in my 2016 accord for a 2018 white Camry with a moonroof and get my boyfriend a new car. They delivered below what we were wanting to spend with fast, professional service. I will only do business with Metro from here on out! Thank you for everything. We love our new cars! More
by ldinunz
July 13, 2018
I was in for oil change -tire rotation etc. on my lunch hour They handled me so fast, and with ease! Great service, very helpful too-my first time there! Answered all my questions. In and out! Thanks Jenny P They handled me so fast, and with ease! Great service, very helpful too-my first time there! Answered all my questions. In and out! Thanks Jenny Pepera More
by Jenkevbri
Verified CustomerEmployees Worked With
Other Employees :
I really can't remember their names, Maggie Colan
July 13, 2018
Friendly, Detailed, no pressure. Gary Capper did an excellent job in answering all my questions and explaining the differences in the cars I was viewing. He provided a friendly, relax Gary Capper did an excellent job in answering all my questions and explaining the differences in the cars I was viewing. He provided a friendly, relaxed environment which made it easy for me to think through my choices. He also went through all of the financing options and potential monthly payments. Very professional, knowledgeable, well-managed dealership. More
by dcb417
Employees Worked With
Gary "CAP" Capper, Jim Campo
July 13, 2018
Geeat place to buy a vehicle I find metro Toyota to be a great place to buy and service my Tacoma pickup, I have never had a bad experience there, and have just leased my second t I find metro Toyota to be a great place to buy and service my Tacoma pickup, I have never had a bad experience there, and have just leased my second truck from metro, and I recommend metro Toyota to anyone interested in purchasing a Toyota product More
by MARKL0962
July 12, 2018
Very Accommodating A pleasure to work with...... Ramona, Barry and the rest of the staff went out of their way to satisfy our needs. A very convenient and accommodating A pleasure to work with...... Ramona, Barry and the rest of the staff went out of their way to satisfy our needs. A very convenient and accommodating place to buy or lease a car. Service department is also excellent. More
by Josepi21
July 12, 2018
5,000 increment mileage maintenance. As an educator I give Metro Service an "B+". I was pleased with the the wait time and the service. However, I had mentioned in one or two of my past As an educator I give Metro Service an "B+". I was pleased with the the wait time and the service. However, I had mentioned in one or two of my past visits about the front vibration when having to apply the brake during high speed riding, and the problem could not be found or was not noticed. If it had been found sooner, I may have not had to return for my visit on July 12. More
by boltmanns
Employees Worked With
Stephanie Talbot
July 12, 2018
Purchased a 2018 Certified Toyota Camry My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make su My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make sure I was satisfied. This is the 2nd vehicle I’ve purchased from Metro Toyota and I know I’ll be back when I’m ready to buy again. More
by Terri B
Employees Worked With
July 12, 2018
If Heaven were a car dealership, it would be Metro Toyota What can a person truly say about excellence in service, product, and value? A lot as it turns out, but space and time are both limited--so it will h What can a person truly say about excellence in service, product, and value? A lot as it turns out, but space and time are both limited--so it will have to suffice when I say that buying a car from Metro Toyota has been the single best car buying experience of my life. More
by Rmallama99
July 12, 2018
Mediocre My car was not washed upon pick up after my oil change and service check. The people inside the service garage were very nice. They called for my car My car was not washed upon pick up after my oil change and service check. The people inside the service garage were very nice. They called for my car to be driven up front so I can leave as soon as I got there. I stood outside for 10 minutes waiting for my car, and he called for it to be pulled up probably 5 minutes prior to be walking outside. The person who delivered my (unwashed) vehicle was rude and stand offish More
by MCOLEMAN4435
Employees Worked With
Devin Rupert
July 12, 2018
Loyal customers for a reason Toyota offers some great lease deals, but the main reason my husband and I keep leasing from Metro Toyota is our sales consultant, Gary Capper. "Cap" Toyota offers some great lease deals, but the main reason my husband and I keep leasing from Metro Toyota is our sales consultant, Gary Capper. "Cap" had already been recommended to us my many of our friends, and they were right! Cap is not only knowledgeable, but personable and genuinely cares about your experience while at the dealership - and after you leave. Turning in my current leased vehicle and picking out a new one to lease was a smooth, easy, and quick experience, thanks to Cap and the finance manager (whose name I don't recall). More
by KatGA
Employees Worked With
The young lady at the front desk who ran my credit card was also a sweetheart! Sorry I didn't get her name., Gary "CAP" Capper
