Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,547 reviews
March 17, 2018
leasing another car This is my 4th time leasing with Chris. Therefore, he knows what I want and works to make it happen. He always returns calls promptly. This is my 4th time leasing with Chris. Therefore, he knows what I want and works to make it happen. He always returns calls promptly. More
by MARZAM
Verified Customer
March 17, 2018
Multi-point inspection / oil change The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced wit The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced within the promised time. More
by Ms. Janson
Employees Worked With
Devin Rupert
March 16, 2018
Used Car Purchase Very simple process to purchase a used Toyota. Metro provide a higher trade in allowance and more aggressive pricing than the other dealer I visited. Very simple process to purchase a used Toyota. Metro provide a higher trade in allowance and more aggressive pricing than the other dealer I visited. I am a very satisfied customer. More
by Mark
Employees Worked With
March 16, 2018
First Car! My daughter just purchased her first car from Brad at Metro Toyota. It was a great experience from beginning to end! There was none of the rigmarole w My daughter just purchased her first car from Brad at Metro Toyota. It was a great experience from beginning to end! There was none of the rigmarole we dreaded as we began her car search. Brad was just down to earth & answered all our questions & concerns with patience. There was no pressure and we felt like we could take our time & choose a car without unnecessary bullsh*t that we have come to expect from some dealerships. The finance manager, Jim, was great as well. I would highly recommend Metro Toyota. Thanks so much Brad for making this a smooth & satisfying purchase! More
by LuAnn
Employees Worked With
Brad Barbee, Jim Campo
March 16, 2018
Good handling of a Toyota customer from the start to finish. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. More
by RMBAUMANN0
Employees Worked With
Stephanie Talbot
March 16, 2018
Great! Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. More
by SPITFIRE51653
Employees Worked With
Sarah Byrne
March 16, 2018
Super 10 service Barry and Edgar were beyond helpful! Made it very easy. I appreciate the extra friendliness along with the care. I felt at home. I would recommend to Barry and Edgar were beyond helpful! Made it very easy. I appreciate the extra friendliness along with the care. I felt at home. I would recommend to any and everyone. This will be my 6th year with them More
by Easleyam
March 15, 2018
Camry issues Metro Toyota has awesome service. I went this time and found out I need a new water. It's the first major issue I have needed for my Camry. Although Metro Toyota has awesome service. I went this time and found out I need a new water. It's the first major issue I have needed for my Camry. Although we ended up having the work done through a friend bc it was cheaper, no one pressured me inti having it dine there and they gave me a list of recommended items to fix. I am debating on a midsize SUV and love the highlander but dont like the lack of legroom and space in the 3rd row. I found another vehicle that is comparable tgat I like more and has more storage and legroom, but I am torn bc of toyota' s. They have maintained my car well for the past 6 years and I just like how they do business. More
by SHANNON.BARNHART
Employees Worked With
Stephanie Talbot
March 15, 2018
I like TOYota I know car wash station was close but I asked them to vacuum the car but they did not vacuum it.They can reduce the wait time.I still like Toyota. I know car wash station was close but I asked them to vacuum the car but they did not vacuum it.They can reduce the wait time.I still like Toyota. More
by akbenli
Employees Worked With
March 15, 2018
Mike Farrett at Metro Toyota I had a wonderful experience dealing with Mike Farrett at Metro Toyota. I knew that I wanted a 2017 or 2018 Camry or 4 Runner and wasn’t sure if I wan I had a wonderful experience dealing with Mike Farrett at Metro Toyota. I knew that I wanted a 2017 or 2018 Camry or 4 Runner and wasn’t sure if I wanted to lease or purchase. Mike worked with me on the phone and through text and narrowed down things quickly and painlessly for me. I had all the info and it was between 2 Camrys. I went to the dealership and picked the one I liked and we took care of all the paperwork in less than an hour. Great experience! I drove away in a beautiful new Camry fresh off the truck with one mile on the odometer. Mike is great at what he does and I would highly recommend him to anyone who wants a smooth and easy car buying experience! More
by CoachMartin
Employees Worked With
