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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
March 30, 2023
Have purchased many cars from Metro over 15yrs. Longest wait for this new car. Tutorial very long and confusing. Will need follow-up. Longest wait for this new car. Tutorial very long and confusing. Will need follow-up. More
by Flowerspat
Verified Customer
March 30, 2023
The communication was incredibly poor - over a years span of time l, we received no communication unless it was self-prompted which made the wait incredibly questionable. As well as the buying process, we we of time l, we received no communication unless it was self-prompted which made the wait incredibly questionable. As well as the buying process, we weren't instructed how to prepare and had to assume - which left us having to make an extra trip out after our original planned day of pickup. Overall, understood the reasons for the waiting period - but the communication and the customer experience was extremely poor. More
by Anonymous
March 30, 2023
Nice and courteous, very helpful and welcoming. I was very pleased with the purchase and the whole process I was very pleased with the purchase and the whole process More
by AMYBUEHNER
March 30, 2023
We really like working with Anastasia. Ryan was very nice to work with. This is my fourth car I have purchased from Metro Toyota Ryan was very nice to work with. This is my fourth car I have purchased from Metro Toyota More
by bobandnessa
Employees Worked With
Other Employees :
Christopher Lombardo
March 29, 2023
It was a pleasure doing business with Romona she was very professional and friendly, I love my highlander. professional and friendly, I love my highlander. More
by cestep1956
Employees Worked With
March 29, 2023
Everyone that I dealt with at metro Toyota were nothing but helpful, respectful and thoughtful. I highly reccomend. but helpful, respectful and thoughtful. I highly reccomend. More
by Jonathancrabbs
March 28, 2023
I have bought my third Toyota from Metro Toyota, Sam is great to work with, he is patient, took time to show me how to operate all the features, great person to work with. I recommend Metro Toyota , ask fo great to work with, he is patient, took time to show me how to operate all the features, great person to work with. I recommend Metro Toyota , ask for Sam More
by Felixwaterproofing
March 28, 2023
Salesman was so easy to work with and extremely helpful. I would recommend Metro Toyota to anyone and I would tell them ask for salesman Brandon Sutton!! I would recommend Metro Toyota to anyone and I would tell them ask for salesman Brandon Sutton!! More
by Iraqcombatvet7
March 27, 2023
The dealership was well represented by Ramona. She was very knowledgeable and congenial. We enjoyed working with her. The Finance person was quick and gave the impression that he was in a hurry. T She was very knowledgeable and congenial. We enjoyed working with her. The Finance person was quick and gave the impression that he was in a hurry. This was a deterrent to questions. More
by pms.cicu
March 26, 2023
Brandon was fantastic. I’m really grateful to Toyota for selling me a great uses car at a great price! Thank you Brandon! I’m really grateful to Toyota for selling me a great uses car at a great price! Thank you Brandon! More
by Kathyrindfleisch
Employees Worked With
