Village Volkswagen of Chattanooga

Carpool Karaoke + a Car Sale The whole buying process from start to finish was simple, caring and a great experience. Awesome test drive that held a lot of info with a side of kar The whole buying process from start to finish was simple, caring and a great experience. Awesome test drive that held a lot of info with a side of karaoke! It was an enjoyable experience that ended with the exact car I wanted and a deal done well. Highly recommend!! More

Great Experience! We experienced a very positive and non pressured shopping and purchasing experience at Village Volkswagen of Chattanooga from the entire crew. Everyo We experienced a very positive and non pressured shopping and purchasing experience at Village Volkswagen of Chattanooga from the entire crew. Everyone was professional, courteous, helpful, and provided us with the information requested and needed to make our decisions. Of all of the other sales people with whom we came in contact during our vehicle shopping across various dealerships we chose to return to your Village Volkswagen and Dylan Satterwhite, who assisted us tremendousLy throughout the process. More

I would definitely recommend asking for Jeff Jeff was SO helpful and amazing and amazing at helping me find the perfect car. I would definitely recommended Volkswagen of Chattanooga and will be b Jeff was SO helpful and amazing and amazing at helping me find the perfect car. I would definitely recommended Volkswagen of Chattanooga and will be back if I ever need another car. More

Our 2012 Diesel was having Add Blue warning and check engine light on while we were traveling through. Even though they had their employee Christmas party they got us in, found they needed a part, took u engine light on while we were traveling through. Even though they had their employee Christmas party they got us in, found they needed a part, took us to a hotel and had us on the road the next day. This is the fastest service we have ever received at a VW dealer. Juan in the service department is great as were the transportation chauffeurs that got us to a hotel and back to our clean car. More

Wonderful Experience My husband and I set out on a mission to trade in my 2016 car. He found this one online and we went in about an hour before closing. Everyone was ve My husband and I set out on a mission to trade in my 2016 car. He found this one online and we went in about an hour before closing. Everyone was very friendly! The team stayed over to ensure the sale was completed and the car was in perfect condition. I would definitely shop here again! More

Our salesman "Smitty" was great!!! I went into the dealership without my husband really wanting the VW Jetta R line. Smitty let me test drive it and have me all the information I needed I went into the dealership without my husband really wanting the VW Jetta R line. Smitty let me test drive it and have me all the information I needed to take home. The next day he answered all my husbands questions over the phone and when we got to the dealership he made the experience super fast and easy. He was a pleasure to work with. The best car salesman. If you need a car go see Smitty. More

Took excellent care of my son, making this father happy. VW of Chattanooga is not only a first rate dealership, they are a perfect advocate for the Volkswagen brand. My son purchased a vehicle from a fr VW of Chattanooga is not only a first rate dealership, they are a perfect advocate for the Volkswagen brand. My son purchased a vehicle from a friend, which set about a cascade of issues. I didn't feel the very high mileage car was safe, and wanted a competent review to confirm my suspicions. I had my son bring the car to VW of Chattanooga, and they accurately confirmed my assessment of the car. They didn't even charge me for the safety review and provided direct evidence the vehicle could not be effectively repaired. Within an hour, our issues were solved. We had a zero pressure experience reviewing multiple vehicles. Our salesperson was outstanding and extremely empathetic to our situation. We found a 2014 CC in excellent condition. VW of Chattanooga provides every piece of information a buyer needs, from the vehicle's history to their own service records. After test driving a few vehicles and taking a great deal of the salesperson's time, we chose the CC and began the paperwork process. We were funded in minutes and the finance process was remarkably pleasant. I had just purchased a vehicle for myself a week prior in Atlanta, and the process at VW of Chattanooga was far more enjoyable. Bottom Line? Ten stars out of five. They even took the junk car on trade, helping my son recoup some of his ill-conceived investment. They most certainly did not have to do that. This is a great dealership which knows their brand, meets customer situations with ease and sent my son away in a safe, affordable vehicle. This family is thrilled. More

Great Experience Jeff was great! He made the whole experience seem easy and less stressful. He explained all the features for us and even programmed my favorite contac Jeff was great! He made the whole experience seem easy and less stressful. He explained all the features for us and even programmed my favorite contacts for my phone. We love our Atlas and enjoyed our experience with Jeff. More

First Time Buyer Great customer service experience!!!! Jeff Anderson made my first time buying experience very easy and quick! Everyone was so nice and friendly I’ll d Great customer service experience!!!! Jeff Anderson made my first time buying experience very easy and quick! Everyone was so nice and friendly I’ll definitely be back! More

Very friendly and helpful Very helpful and attentive sales team. Able to expedite trade and purchase with no hassles, unneeded negotiating. Deals and offers communicated in e Very helpful and attentive sales team. Able to expedite trade and purchase with no hassles, unneeded negotiating. Deals and offers communicated in easy to understand manner, letting us feel confident in purchase. More