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Village Volkswagen of Chattanooga

Chattanooga, TN

4.8
795 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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6001 International Drive

Chattanooga, TN

37421

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Showing 795 reviews

April 30, 2018

Very helpful! I can honestly say I’ve never had a better experience bringing my car to a dealership for service. My service advisor, Crockett, was extremely helpful More

by Jacqualene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Excellent service from Crockett Crockett was exceptionally pleasant to work with when I brought my car in for service. He was very helpful and made sure I understood exactly what was More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Amazing customer service and very helpfull I’ve been a VW owner for most of my life. Crockett has been the most helpful member of the service department so far. Indeed ?????????? More

by Ben Bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Holsomback, Crockett Griffin
April 30, 2018

Awesome sauce Was in a hurry, and was able to get in and out quickly without any issues with the added benefit of friendly service. Crocket was great. More

by Turtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 30, 2018

Crocket Griffin was a great help I cannot find the words to describe how great Crocket was in helping me. He was not only courteous and respectful, but he was very intelligible with a More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crockett Griffin
April 28, 2018

Great Experience Smitty & rest of the guy we're great to work with. Thanks for making my purchase easy. Britt is going to love her new car More

by GFigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith, Jeremy Holsomback, Brittany Cook
April 25, 2018

2nd Great Experience at Village VW We couldn't be happier with our new Atlas! This was our second time working with Smitty and the crew at Village VW. Thanks All! More

by BCChatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom "Smitty" Smith, Jonathan Logan
April 23, 2018

Great Experience This was a great and no-pressure experience, no tricks or gimmicks. Everyone was very professional, making this car buying experience extremely easy. More

by Swagger wagon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
April 23, 2018

Friendly and Professional Overall it was a great experience waiting while having my car serviced at Village Volkswagen. I was kept informed of the progress by Jacob who was fri More

by Jim Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Widener
April 20, 2018

Very helpful and knowledgable Up beat and positive about what he was talking about and gave plenty of information. Was knowledgeable about the product he was selling and made us fe More

by Michael Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rumfelt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tucker
Apr 21, 2018 -

Village Volkswagen of Chattanooga responded

Michael Price, Thank you for taking time to give us your review. I apologize for anything we did to not get a 5 star. Please reach out to us if there is anything you may need in the future. Thank you again for your business. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

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