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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,397 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,397 reviews
December 05, 2025
As a 68 year old woman with limited mechanical knowledge, I have complete faith with the Vision service crew. I appreciate knowing the service is honest and transparent. I have complete faith with the Vision service crew. I appreciate knowing the service is honest and transparent. More
by tourista_1
Verified CustomerEmployees Worked With
The young man closest to the show room.
November 30, 2025
Brennan, the services adviser did a great job. I stopped in Without a appt and he got me in and kept me UTD on the work bing done. Kudos to him I stopped in Without a appt and he got me in and kept me UTD on the work bing done. Kudos to him More
by my3engies
Employees Worked With
November 30, 2025
Had our Pacifica PHEV in for charging hard failure. It took the dealership three visits, to complete the repair but all was covered under warranty. Parts not stocked. It took the dealership three visits, to complete the repair but all was covered under warranty. Parts not stocked. More
by rick_church
November 30, 2025
Came in for a top off on coolant and was able to get 2 recalls taken care of in the same visit. Was happy that the staff was so accommodating. Their wait timing estimate was perfect and I was on my way recalls taken care of in the same visit. Was happy that the staff was so accommodating. Their wait timing estimate was perfect and I was on my way right when I needed to be More
by thom.barchet
Employees Worked With
Unknown
November 29, 2025
vision service department have great workers fast service guys and get your vehicle back to you quickly ron the manager is also Great what a big difference with having him come back to vision ?? guys and get your vehicle back to you quickly ron the manager is also Great what a big difference with having him come back to vision ?? More
by williamswillie584
Employees Worked With
Brandon
November 29, 2025
i was from out of town and was having serious suspension problems they got me in and determined that the conversation company never tightened the rear suspension properly tried to local conversation dealers problems they got me in and determined that the conversation company never tightened the rear suspension properly tried to local conversation dealership for help with warranty dead end said they were not comfortable letting me take the vehicle. they made shore vehicle was back to specifications and I on my way. To bad the conversation wasn't that easy to deal with still waiting to my warranty More
by WALTSTRUCK
