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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,253 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,253 reviews
June 27, 2025
The customer service was over the top. I couldn’t have asked for a better experience. Johnny Gonzalez took care of everything. No bouncing around to different people to get answers. He I couldn’t have asked for a better experience. Johnny Gonzalez took care of everything. No bouncing around to different people to get answers. He dropped me off at work because it was raining. He even called my warranty company to find out if my service was covered. When I was still hearing a noise after the service was complete, he made sure it was taken care of. You have come a long way from where you were before. Nice job. I am very pleased. More
by mpr670
Employees Worked With
Johnny Gonzalez
Verified CustomerJune 26, 2025
Everyone was awesome from start to finish, made the entire process quick and smooth. I appreciate all Luis and Ron did to help me during the time my car was being worked on. entire process quick and smooth. I appreciate all Luis and Ron did to help me during the time my car was being worked on. More
by Jess89
Employees Worked With
Luis and Ron
June 21, 2025
Helped us get into the vehicle we needed and was great with the kiddos at the dealership. with the kiddos at the dealership. More
by CLAYTON.VOTRA
Employees Worked With
June 04, 2025
There was a problem with damage being done while the truck was in for repair. The old management ran me in circles. I took my truck to another shop and was preparing to sue. Ron started as service manag truck was in for repair. The old management ran me in circles. I took my truck to another shop and was preparing to sue. Ron started as service manager and the situation was handled immediately. Ron is the example of excellence in your dealership More
by 1wjamesevans
Employees Worked With
I was not having a good experience until Ron became the service manager. He came in and handled the problem to my satisfaction
June 04, 2025
John was friendly introduced himself smiled looks like he loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord in customer service More
by NANO_37_2000
Employees Worked With
Idk John at the service desk was awesome he was over the top in everything
June 02, 2025
Had check for oil leak they found oil drain plug over tightened from another shop and over tightened oil filter and didn’t try to sell any extras tightened from another shop and over tightened oil filter and didn’t try to sell any extras More
by rpadgett14
Employees Worked With
Joe Coon
