Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,244 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,244 reviews
Verified Customer
May 30, 2025
The service department is always great at Vision Chrysler Dodge Jeep Ram! Easy to make an appointment, quick turnarounds and a comfortable waiting area with WiFi so I can get work done while I wait. Dodge Jeep Ram! Easy to make an appointment, quick turnarounds and a comfortable waiting area with WiFi so I can get work done while I wait. More
by KMADOLPH
May 30, 2025
Getting through to the service department was absolutely horrible, everything goes to scheduling. Once I was able to speak to Johnny everything was fine. Johnny was wonderful the work performed was wonderfu horrible, everything goes to scheduling. Once I was able to speak to Johnny everything was fine. Johnny was wonderful the work performed was wonderful, but you have a lot to learn with Getting the phone calls to the right places. Scheduling seems to run the place. Thank you Johnny for everything that you did you were a pleasure to work with More
by imganz
Employees Worked With
Johnny
May 23, 2025
Great customer service friendly helpful Yes I will definitely get another vehicle and tell my friends and family to buy their next vehicle from Vision definitely get another vehicle and tell my friends and family to buy their next vehicle from Vision More
by JAMESP_II
Employees Worked With
Andrew
May 21, 2025
Nobody ever calls me or communicates. They just leave me without a car for days or weeks. Also, the phone number for the service area just goes to voicemail. Of course nobody calls back. They just leave me without a car for days or weeks. Also, the phone number for the service area just goes to voicemail. Of course nobody calls back. I finally had to call the sales area and make them go get someone to talk to me. The his was after multiple days of silence. More
by Cgeglia
May 20, 2025
I brought my 2018 Jeep Wrangler in for service and I’m extremely satisfied with their attention to customer service, resolving the electrical problem in one day and communication was great. I would not he extremely satisfied with their attention to customer service, resolving the electrical problem in one day and communication was great. I would not hesitate to recommend them to anyone. Thank you! More
by Harthealing01
Employees Worked With
Luis Castro in Service was super helpful! 4 Stars!
May 19, 2025
Estoy muy satisfecha con el trato recibido, hicieron mi sueño realidad . They are a great team. Thanks so much ☺️ sueño realidad . They are a great team. Thanks so much ☺️ More
by irenerosa95
