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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,226 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,226 reviews
December 13, 2024
I was quoted “a couple hundred dollars” to get a new replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So ove replacement key fob and they charged me 515 $… Yes that’s right 515 $ just for a new key fob to be able to start and unlock the car remotely. So overall, great service but not very thrilled about the huge miscalculation! More
by CNCMAN33
Verified CustomerEmployees Worked With
A woman that answered the phone in service dept.
December 13, 2024
They got me in quickly and completed the needed services in a timely manner. A+ in a timely manner. A+ More
by milliman23
Employees Worked With
Other Employees :
Frank Torres
December 13, 2024
Genuinely the worst dealership I have ever worked with, and the only reason that service was performed at this location was because the initial issue was reported at that dealership a year prior. and the only reason that service was performed at this location was because the initial issue was reported at that dealership a year prior. More
by jim@legan.me
December 12, 2024
They didn't have the part in stock but was able to get it by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for me to pick up, all covered under warranty! Thank you! More
by LEW
December 10, 2024
The garage recently changed ownership so I didn't know what to expect. I was pleasantly surprised. The car was diagnosed within a few hours and several items were fixed the same day. They answered all of what to expect. I was pleasantly surprised. The car was diagnosed within a few hours and several items were fixed the same day. They answered all of my questions afterwards. More
by sakhmedjanova2
December 10, 2024
I had an excellent service experience at Vision Dodge. Daniel Flores, my Service Advisor, was friendly and helpful. I waited in the spacious waiting area and worked on my computer while they changed my t Daniel Flores, my Service Advisor, was friendly and helpful. I waited in the spacious waiting area and worked on my computer while they changed my tires, rotated my tires, and replaced my malfunctioning headlight. They completed the service in a short amount of time. Highly recommended! More
by mikeallentoff
