
Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They got me in quickly and completed the needed services in a timely manner. A+ in a timely manner. A+ More
They didn't have the part in stock but was able to get it by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for by the next morning. I had plans that afternoon and they said it would be ready by noon. I received a call before 10 a.m. that the car was ready for me to pick up, all covered under warranty! Thank you! More
I had an excellent service experience at Vision Dodge. Daniel Flores, my Service Advisor, was friendly and helpful. I waited in the spacious waiting area and worked on my computer while they changed my t Daniel Flores, my Service Advisor, was friendly and helpful. I waited in the spacious waiting area and worked on my computer while they changed my tires, rotated my tires, and replaced my malfunctioning headlight. They completed the service in a short amount of time. Highly recommended! More
The garage recently changed ownership so I didn't know what to expect. I was pleasantly surprised. The car was diagnosed within a few hours and several items were fixed the same day. They answered all of what to expect. I was pleasantly surprised. The car was diagnosed within a few hours and several items were fixed the same day. They answered all of my questions afterwards. More
The only place I trust with my vehicle's. Always good service and reasonable wait times. Always good service and reasonable wait times. More
Frank was excellent and treated me like familyand was quick to set up service on site quick to set up service on site More
Professional service, vehicle was completed in a timely manner. My summer tires were stored in bags and placed in the back of my truck. manner. My summer tires were stored in bags and placed in the back of my truck. More
I appreciated the timely and professional service. A shout out to John in the parts department. A shout out to John in the parts department. More
Worst service i have recieved in the 10 years that i have been a customer. at visions. Came in for having my tires changed (that i supplied) I have a 2021 Ram 1500 Limited with 22 inch rims which are pow been a customer. at visions. Came in for having my tires changed (that i supplied) I have a 2021 Ram 1500 Limited with 22 inch rims which are powder coated, and have 2 layers of ceramic coating on them. Previous instance that tires were installed was when I took delivery of the truck. Specifically informed the service manager that i did not want the normal tire installation tool used and that i was requesting the tire mounting tool that does not touch the insides of the rim (which is what was used when i took delivery of the truck) That request was ignored. ALL 4 of my rims (which if purchased new through the dealer are $1250 a piece) have at least 4 sets of indentations where the tire mounting tool pushes against the inside of the rim. management took photos of all 4 rims and stated that he would take it up the chain. it's gone nowhere as expected. To further add insult to injury, the bead sealing material that was used was all over the front of the rims. I expect some to be there, but no attempt to clean it off and make the tire/rim look presentable was taken. Had also stated on the work order that I wanted an alignment done on the vehicle as i had just had new tires installed. Alignment was never performed. I have purchased 4 vehicles through Visions in the past and have taken 6 different vehicles there for service for the past decade. After this last incident, I will never set foot back on the premises. More