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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,230 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,230 reviews
Verified Customer
November 01, 2024
The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thr vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied! More
by khenrysons
November 01, 2024
I was forced to take a tire repair that three tire dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a dealers told me was outside the margin of safety due to location. Instead of giving me $182 in credit based on my road hazard coverage I was given a repair. This is why I am now working with another dealer on my new truck. My safety is of no concern to Vision. More
by Eljefe
Employees Worked With
No idea
October 31, 2024
I had an oil change done there and tire rotation. The mechanic never put the oil cap back on after the oil change we didn't realize this until after 2500 miles of driving from New York to Myrtle Beac The mechanic never put the oil cap back on after the oil change we didn't realize this until after 2500 miles of driving from New York to Myrtle Beach New Orleans and then Fort Worth Texas when we are having break work done and oil all over the inside of the engine compartment not happy More
by ashley.yantz
Employees Worked With
October 30, 2024
Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family. More
by cpohorence
October 29, 2024
$225/Hr rate and a quote for $600 to replace license plate lights did not sit right with me. Bought after market for $18 and 2 mins to install. plate lights did not sit right with me. Bought after market for $18 and 2 mins to install. More
by 2014Cherokee
October 28, 2024
Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too. Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too. More
by schouck29
October 27, 2024
Vision has definetly been an amazing dealership for my service work. Joel was my advisor and was a great communicator and helped triage what work needed to be done that fit my budget. service work. Joel was my advisor and was a great communicator and helped triage what work needed to be done that fit my budget. More
by rcieri287
Employees Worked With
Joel-Service Advisor
