
Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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People were fine problem is i took the truck in for problem with the 4 wheel drive and two recalls they did recalls and found transfer case and driveshaft needing replacement plus steering stabilizer. problem with the 4 wheel drive and two recalls they did recalls and found transfer case and driveshaft needing replacement plus steering stabilizer. They replaced the stabilizer and ordered the remaining parts so I picked up truck to have while waiting for the parts and noticed a clunking noise in the front end that was not there when I took it in. When the parts came in and brought the truck in for the repair I told the service writer about the front end clunking noise he said they would check it out. Ipicked the truck up they said that they did not know what the noise was. So now I have the truck back with the new parts plus a very nice clunking noise in the front end that will most likely have something break so I will have to go back to you to have fixed . My truck is basically a rolling toolbox that is needed every day to do my job that is why I buy a new truck not used and now I can look forward to further repairs. To put in terms you can understand if someone took away your mechanics toolbox and you work you needed done he would not be able to perform that job so you hire another mechanic that has tools to do it. The original mechanic dose not get paid and he loses the job. These are reasons that I try to never go to a dealership for service every time I have basically the same thing happens until I take a truck to my normal mechanic and he fixes it this stops the cycle of going to a dealer they fix a problem and creat another just to keep you coming back. More
Great experience! Customer service did a great a job. Omar and John were responsive and helpful. Customer service did a great a job. Omar and John were responsive and helpful. More
Great experience ! Made my appointment on the phone, brought the car in got it fixed while l wanted and the repair was covered by warranty. Made my appointment on the phone, brought the car in got it fixed while l wanted and the repair was covered by warranty. More
The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n friendly and attended to me quickly. I would recommend this dealer to other customers n More
I brought my 2017 jeep compass in for some brake work, and when I picked it up the radio wasn't working. They told me they didn't do it and it would cost me over $1000.00. This is after I had already spen and when I picked it up the radio wasn't working. They told me they didn't do it and it would cost me over $1000.00. This is after I had already spent over $4500.00 on the already. The radio was working great when it went in.. I don't believe in coincidences. Basically they just blew me off. More
Work done timely and efficiently without the need to set up an appointment. Pleasantly surprised when presented with the bill. up an appointment. Pleasantly surprised when presented with the bill. More
Everyone was extremely kind and considerate! The gentleman working the front desk was very inviting and gave me helpful information regarding my vehicle. The gentleman working the front desk was very inviting and gave me helpful information regarding my vehicle. More