Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
1,733 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Contact Dealership
View Awards

920 Panorama Trl S

Rochester, NY

14625

Directions

By Type

Showing 1,733 reviews

October 22, 2026

Very friendly and all issues were handled in a timely manner Why I'd go again More

by mall6123
Recommend Dealer
Yes
Employees Worked With
I believe it was Luis Castro
Print
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback! It's great to hear that our friendly service and efficiency made a positive impression. We look forward to your next visit!

October 21, 2026

LOF and Tire Rotation Done with No Issues Sales Rep set me up for Free Oil/Filter changes and Tire Rotations. Didn't have a problem with that either More

by richardfaro
Recommend Dealer
Yes
Print
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Richard, thank you for sharing your positive experience with us! We're thrilled to hear that your LOF and tire rotation went smoothly and that our sales rep could assist you with complimentary services. We pride ourselves on transparency and quality. We look forward to welcoming you back!

October 17, 2026

Great service, good descriptions, quick time, fair price. Very good experience. Overall, very positive results More

by jdelate44
Recommend Dealer
Yes
Employees Worked With
Sergio Santos
Print
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! It's wonderful to know you valued our service and pricing. We strive for excellence and look forward to serving you again.

October 17, 2026

My wife and I purchased a new 2027 Jeep Wrangler. Our salesperson was Maria Huley. She was very helpful, pleasant, knowledgeable, and patient. The day before we were to pick up our vehicle, Maria More

by Bob Fraser
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria Huley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Bob, we're thrilled to hear that Maria made your experience purchasing the 2027 Jeep Wrangler so pleasant and informative. Her commitment to ensuring a seamless process reflects our values of quality and expertise. Thank you for your feedback, and we hope to see you again!

October 17, 2026

Been there twice and still not fixed I have been there twice for the same problem.. still not fixed. More

by JHUDHUD420
Recommend Dealer
No
Print
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We're sorry to hear about your repeated visits without resolution. Please feel free to email us at socialNYRJ@visionauto.com with your contact information and our manager will reach out to you directly to address this issue and ensure your vehicle receives the attention it needs. We are committed to providing reliable and expert service.

October 16, 2026

They won't do legally required paperwork with the IRS for my wife's car. What other paperwork aren't they doing? Clearly good at sales, but not at paperwork after the sale. More

by Tim S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Muneeb "Munzi" Suhail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Tim S. responded

My wife has been emailing with the sales manager for months with no resolution, just continued delays. I've emailed this email, but I don't expect answers or a resolution. And I expect to still be out thousands of dollars due to their negligence.

Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Timothy, we apologize for the frustration caused by the paperwork issue. A manager will contact you to help resolve this. We are dedicated to transparency and ensuring a reliable experience.

October 16, 2026

Ron Kyle took on the challenge and saved us a lot. Thank you Ron Kyle More

by nancy_born2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 15, 2026

I paid for a service and when I drove it off the lot the same problem persisted. Nothing was fixed and no other solutions were offered to me. More

by dhill12.dh1
Recommend Dealer
No
Employees Worked With
Sergio
Print
Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience with the service. Please feel free to email us at socialNYRJ@visionauto.com with your contact information so our manager can reach out to you directly to address your concerns and find a resolution. We are committed to providing quality and reliable service.

October 15, 2026

The dealership is clean and everyone is professional. It's a great place to buy a car. More

by danthemanmedia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2026

Very Fast and Convenient Service They were able to Take Care of everything in a timely manner More

by SHERROLD0
Recommend Dealer
Yes
Employees Worked With
Brendan J Schwartz
Print
Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
2
3
...
174