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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,647 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,647 reviews
Verified Customer
June 21, 2026
I was told with the paint package I would get a full inside and outside detail. Wheni picked up the vehicle, it looked like it was just vacuumed and handed back to me. Didn't look like much was done. Wh inside and outside detail. Wheni picked up the vehicle, it looked like it was just vacuumed and handed back to me. Didn't look like much was done. When I questioned it, Jim just gave a 'go away' type answer. Told me they probaly just missed the dash. I have zero confidence woth this dealer. I have escalated issues and eas tild they would follow up and never heard back. I only use the service because I purchased things that can only be used at this dealer. I wouldn't recommend anyone purchase from here anymore. I dont trust Vision. When things go wrong for the dealer, they try to get you out the door and d9nt try to fix the issues, or at least try to make the customer feel appreciated. 3rd vehicle i punched and once I have issues, its been the worst experience ive dealt with More
by LEROY_CHAD
June 19, 2026
Always explain everything. Fast and friendly He explains when I should think about doing service for my vehicle. That give me a time line to save . Instead of other places tell Fast and friendly He explains when I should think about doing service for my vehicle. That give me a time line to save . Instead of other places telling you you have all this stuff that has to be done ASAP More
by rl328eb
Employees Worked With
Ron
June 18, 2026
Fast, responsive, good communication. Simple and straightforward. Really appreciated not being overly pressured into extended service, etc. Simple and straightforward. Really appreciated not being overly pressured into extended service, etc. More
by JOSHPHILLIPS24007
Employees Worked With
Luis
June 16, 2026
Very knowledgeable. Clean atmosphere. Friendly people. Everything was well explained. I got services I asked for. Car had 3/4 tank of fuel on pick up. Car was very clean Clean atmosphere. Friendly people. Everything was well explained. I got services I asked for. Car had 3/4 tank of fuel on pick up. Car was very clean and detailed. More
by TUBBSY30
June 16, 2026
Very professional service people. I was in & out in a very reasonable amount of time. Great service, great people; I'll be back. I was in & out in a very reasonable amount of time. Great service, great people; I'll be back. More
by garys1951
