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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,274 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,274 reviews
August 03, 2024
This is the best Dodge/RAM service center I've found in Rochester. The manager and staff were helpful, and had the oil change, brakes and tailgate for my RAM 3500 done within a few hours. The quality of th Rochester. The manager and staff were helpful, and had the oil change, brakes and tailgate for my RAM 3500 done within a few hours. The quality of the work was great. More
by aaronsteans
Verified CustomerEmployees Worked With
Frank Torres
August 02, 2024
Beware, they practice bait and switch. Car "no longer available" when you go to appointment. Car "no longer available" when you go to appointment. More
by BaitandSwitch Not ok.
Employees Worked With
August 02, 2024
The team was accommodating and professional. They made sure to keep me informed throughout the entire process. They made sure to keep me informed throughout the entire process. More
by JOHNSCULLY282
July 31, 2024
The service writer argued with me about my extended warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the left side needed to be replaced on a truck with 80K miles. More
by jefftomaka
Employees Worked With
Brad Hooper
July 28, 2024
Thoroughly explained what the issue was with my car. Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! More
by ldwyer17
July 27, 2024
Service was great, kept me updated. Not sure if cost was little high. Battery cost was a little costly. Not sure if cost was little high. Battery cost was a little costly. More
by antrita
July 27, 2024
Not enough mechanic’s which limits the number of appointments that are available. Appointments need to be scheduled weeks out. appointments that are available. Appointments need to be scheduled weeks out. More
by KKLINK
Employees Worked With
July 26, 2024
I had an appointment. Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double checked the service performed and corrected a minor issue that was not completed correctly. Excellent work and excellence in ensuring high level of quality. More
by JCLang
