Vision Chrysler Dodge Jeep Ram - Service Center

I was in and out very quickly loved it. Josh made it so I came in and drove off Josh made it so I came in and drove off More

The team was accommodating and professional. They made sure to keep me informed throughout the entire process. They made sure to keep me informed throughout the entire process. More

The service writer argued with me about my extended warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the left side needed to be replaced on a truck with 80K miles. More

Thoroughly explained what the issue was with my car. Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! More

Service was great, kept me updated. Not sure if cost was little high. Battery cost was a little costly. Not sure if cost was little high. Battery cost was a little costly. More

Not enough mechanic’s which limits the number of appointments that are available. Appointments need to be scheduled weeks out. appointments that are available. Appointments need to be scheduled weeks out. More

Major lack of communication and routing the cashier "mission impossible to get ahold of service reps by phone" "mission impossible to get ahold of service reps by phone" More

I had an appointment. Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double Service was completed in less time than expected They kept me informed throughout the process and when it was time to pick up the car they double checked the service performed and corrected a minor issue that was not completed correctly. Excellent work and excellence in ensuring high level of quality. More

Very welcoming, Frank and Will went above and beyond been over backwards to assist me with a few issues. In all everybody in the service department, great people. over backwards to assist me with a few issues. In all everybody in the service department, great people. More

I have purchased 3 Jeeps from Vision and the Service Dept. has always been very good. People are friendly, work is well done and turnaround time is very good. However, in approximately the past year th Dept. has always been very good. People are friendly, work is well done and turnaround time is very good. However, in approximately the past year the phone service at your dealership has become very frustrating and dissatisfying. No one answers the phone! I prefer to make an appointment for an oil change/tire rotation. To schedule an appointment I have called multiple times during the day and it just ends up going into voicemail. I have left a message, but no one calls back. This never used to be the case, maybe since change in ownership? Your new phone “service” is useless. When someone buys a vehicle from you, the long term relationship is with your service department. Not being able to reach someone by phone is a factor taken into consideration when I consider purchasing a new vehicle. Please get someone to answer the phone!! More