Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
924 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
The work done on my car is satisfactory. However the rug on the driver’s side was filthy when I picked up the car. Also the car was parked far in the back of the lot with another car parti However the rug on the driver’s side was filthy when I picked up the car. Also the car was parked far in the back of the lot with another car partially blocking my car. My daughter had to find someone to get the car for me. More
Brought my jeep in Oct 2023 ac wasn’t working. First week it was hot when winter was over ac still didn’t work. Scheduled appointment to have it resolved, they said it was fixed, but there was onl First week it was hot when winter was over ac still didn’t work. Scheduled appointment to have it resolved, they said it was fixed, but there was only a very mild improvement. Bringing it back in next week. Hopefully it’ll be resolved this time. More
Car was done quickly. My only gripe is that when new owners came in the did not honor free oil changes from previous owners. You buy a company you buy assets and liabiliti My only gripe is that when new owners came in the did not honor free oil changes from previous owners. You buy a company you buy assets and liabilities. I will certainly keep this in mind when shopping for vehicles in the future. This will always reflect negatively on my experience More
Great deal, easy to work with, but car was not detailed properly, communication with salesman was good, main dealership number not always answered properly, communication with salesman was good, main dealership number not always answered More
Good service experience. Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice as I bought the truck with the oil changes written into the purchase of the truck. More
Johnny is the best! He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exact He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exactly what was wrong prior to the diagnosis. I really appreciate him and his help. I’ve been going to this dealership for several years now and never received service like that ever! More
Needing an oil change , Vision Chrysler Dodge Jeep made it easy to stop in and use their Express Lane Service. They were pleasant & had me out within an hour. Thank You it easy to stop in and use their Express Lane Service. They were pleasant & had me out within an hour. Thank You More
I have always had good experiences at this shop. Friendly associates, quality parts and materials, and good communication throughout the process. Friendly associates, quality parts and materials, and good communication throughout the process. More
The service written was a real professional. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. More