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Vision Hyundai Henrietta Rochester
Rochester, NY
1,185 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,185 reviews
Verified Customer
March 12, 2025
Brandon in service has excellent customer relation skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who e skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who evaluated my concern. She is just a terrible person. Ma6be the bosses wife or family member, but she needs to go More
by Rbanas31
March 10, 2025
I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More
by christinacarducci
Employees Worked With
Other Employees :
Brandon , Zach Davern, Tylor Barnhart, Shelly Allen
March 10, 2025
At the time of purchasing my vehicle from vision we were offered a "covers anything and everything" extended warranty. The first time taking the car in for repair nothing was covered. The service department offered a "covers anything and everything" extended warranty. The first time taking the car in for repair nothing was covered. The service department also wanted almost $200 to replace a fog light bulb! More
by Mjdell55
Employees Worked With
Brad
March 09, 2025
They were very fast could have used a heads up on the construction I actually drive past it construction I actually drive past it More
by diane2553
Employees Worked With
March 07, 2025
Brad was a huge help when it came to handling my car. He was attentive and gave me insight on the vehicle and would definitely go back to him for any of my vehicle needs. He was attentive and gave me insight on the vehicle and would definitely go back to him for any of my vehicle needs. More
by Cronan
Employees Worked With
Bradley Hooper
March 07, 2025
NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More
by davidgarnerjr
Employees Worked With
Other Employees :
Zach Davern, Tylor Barnhart, Shelly Allen
March 06, 2025
Always get exceptional service when getting my car serviced at Vision Hyundai. Would recommend to my friends. serviced at Vision Hyundai. Would recommend to my friends. More
by GREENE40
March 05, 2025
My only problem with the dealership is the phone system which needs better coverage. I rarely get through to a live person and have to leave a message. which needs better coverage. I rarely get through to a live person and have to leave a message. More
by TSMITH0871
Employees Worked With
Drew
