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Vision Hyundai Henrietta Rochester - Service Center
Rochester, NY
641 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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641 Reviews of Vision Hyundai Henrietta Rochester - Service Center
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July 10, 2025
Keeps you informed and they are honest Friendly always have coffee and other snacks Prompt have coffee and other snacks Prompt More
by ROSALIND.BELL
Verified Customer
July 09, 2025
Should go over all pricing options when dropping off a car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service directo car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service director is looking into it. More
by LAVGREEN
July 09, 2025
Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More
by MFREY002
July 03, 2025
Prompt and thorough response when I initially called. The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although thos The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although those were explained and Matt was able to reduce some of those. Excellent service all the way around. More
by LEE.TWYMAN
Employees Worked With
Other Employees :
Not sure if the repair person’s name but he did a thorough job videoing and explaining the problems.
July 01, 2025
Mathew is what makes the dealership so great! His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and the company has so many customers. My only thought about the premises is the bathroom facilities while redoing the property. People such as myself can’t use it. It is dangerous as I walk with a walking stick and can’t manage the stairs and pull the door open at the same time. It must be removed and a walk in trailer replace it. The one that is there is not safe for people with disabilities such as myself. I do look forward to seeing the project completed so when I return it won’t be an issue. When you have personnel such as Mathew you can be assured I and many customers will return.😊 More
by CRESOV
Employees Worked With
July 01, 2025
Got me right in. Very courteous and informative Helpful at explaining what was going on with my car Very courteous and informative Helpful at explaining what was going on with my car More
by Alw122
Employees Worked With
Michelle at the service counter. The mechanic can't remember his name but he was awesome at explaining things. And Luis showed me a Kona I wanted to look at. All great
June 30, 2025
They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More
by jlpkelley
