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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
596 Reviews

596 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 13, 2024

Have purchased 3 vehicles from this dealership and used their service department over the past 17 years. Everyone at this location has been friendly and helpful. Never a bad experience. Highly recommend th More

by BHOFFERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Bradoc
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Apr 16, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 11, 2024

The Team was Courteous, Professional and Puctual or Timely is a better word. GREAT Service! More

by TRACEY8846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2024

Staff is very friendly, and the service was completed in a timely fashion Great service all around More

by sbaker0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 07, 2024

It was fantastic highly highly recommend to anyone that wants fast quality service will definitely come back More

by SEANWIGGINS1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart, Tylor Barnhart
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Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2024

Did a great job with the service I received was fast and very respectful of my time thanks More

by THEBIGE112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Report | Print
Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2024

It is the best dealership I have ever dealt with very courteous and only do service needed. More

by TOM_NORMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Report | Print
Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 04, 2024

I trust this dealer to give good and timely service. The only thing that they cannot correct is my account information. More

by WENDYKRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Report | Print
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

Is a good person and excellent worker doing great work in my car thank you berry much More

by Jarroyo1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Report | Print
Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

Very focused on what a customer wants, and very detailed oriented. It was a pleasure working with Dan Happ. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Dan Happ
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Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

I came for an inspection which was scheduled and was kept waiting for 2 hours and later harassed about selling my car to them. More

by mD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
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Apr 05, 2024 -

Vision Hyundai Henrietta Rochester responded

"MD" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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