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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
590 Reviews

590 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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January 02, 2025

Drew was knowledgeable, patient, and polite. We look forward to continuing to work with him. More

by BMCBRIDEPIAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Jan 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 28, 2024

At checkin he was courteous and efficient. Subsequently he went above and beyond when fixing the fob. He was also helpful at checkout. More

by WOOD27
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
December 28, 2024

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays More

by Pfico2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart, Josh Matz
Jan 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 23, 2024

Matt and his team went above and beyond when I was having problems with my vehicle. More

by RCONWAY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Matt Chevier has gone above and beyond for helping me to resolve my front brake issue. I know his job is not an easy one, but he is always calm and very professional. Thank you to the entire team! Shout ou More

by grcrockon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff. More

by Ldicesare23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Just had my oil changed. It was an easy and quick service with friendly team. More

by jakevacanti615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I have been bringing my car here for services for a few yrs and will continue to do so. Not only am I always satisfied with the repairs and cost, Matt and the counter guys are always super courteous and he More

by DROZZY411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
December 19, 2024

I feel the tech mechanics have always taken good care of my car; and the long time service advisor Matt Melino and recent service advisor Tyler Barnhart have been efficient and courteous, also yesterday's p More

by DARLYN12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
December 18, 2024

Matt always takes great care of me. He was so friendly and accommodating. He always makes it a pleasure to have my car serviced there. More

by KIRERD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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