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Vision Kia East Rochester
East Rochester, NY
1,164 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,164 reviews
July 07, 2026
Remarkable service experience. Above and beyond with warranty help and coverage. Highly recommend — I was concerned about the cost for several problems with an early version of the Above and beyond with warranty help and coverage. Highly recommend — I was concerned about the cost for several problems with an early version of the Telluride, they really helped make it work for me. More
by DonKO
Verified CustomerEmployees Worked With
I can’t remember all the service, Manny Gonzales
July 02, 2026
Service after the sale is very important to me. I had a reverse light that had condensation in it and was not working. I talked to the service manager Manny and he got a good will authorizing from I had a reverse light that had condensation in it and was not working. I talked to the service manager Manny and he got a good will authorizing from the District service manager approved to replace it. After it was authorized Manny left the dealership and I was never notified. I stopped in to check on it and was assisted by the new service manager Mindy who got it scheduled and replaced. It was great working with her. More
by HOOVERK1952
Employees Worked With
Mindy manager service department
July 01, 2026
Attention to detail and listened to my concerns and needs. Excellent customer oriented. Will have my car serviced their again needs. Excellent customer oriented. Will have my car serviced their again More
by Nkier
Employees Worked With
The service rep. He was very nice and great customer service. ??
June 28, 2026
Leaky air conditioner. I called on Fri and was leaving town today, so needed it fixed quickly. She got me in early Saturday, it was repaired quickly and the recall possible I called on Fri and was leaving town today, so needed it fixed quickly. She got me in early Saturday, it was repaired quickly and the recall possible problem was also addressed. More
by nasuz
Employees Worked With
Mindy
June 27, 2026
Everyone was very helpful and friendly. They went out of their way to make my car purchase quick and easy. This is the fourth car we've bought from Vision Kia East Rochester. What more c They went out of their way to make my car purchase quick and easy. This is the fourth car we've bought from Vision Kia East Rochester. What more can I say? Very happy! More
by cherylmine
Employees Worked With
Other Employees :
Christian Gerry, Paul,and Nick. All five stars!, Manny Gonzales, Gabrielle Wylie
