Vision Kia East Rochester

Very quick GREAT TECHNICIAN GREAT JOB Dropped my car off and it was done in an hour...I am very happy with the service and they answered all of my questions.. and it was done in an hour...I am very happy with the service and they answered all of my questions.. More

I've never seen such corruption in my life. How can a dealership function at a level of literally lie, hold records back from customers, claim extremely used cars are new. True they have a grea How can a dealership function at a level of literally lie, hold records back from customers, claim extremely used cars are new. True they have a great body shop, just paving the way to such abuse, corruption of the NY dealership considerations. A used car even if not formally registered, must have all records for cars available to prospective buyers. A new car is not a new car that was licensed out to a commercial business towing... dents, scratches covered up as if they didn't happen. If a car is used as a loaner, rent a car, or, it is no longer new, its used. Cars with over 500 miles is no longer new, and certainly over 7000 miles, is a used car/truck. Beware of this company. If a used car is mixed in to their new cars, its difficult to weed them out, nor should a customer need to go through the time to explore used cars peppered throughout the new cars. This is an old con revised to con customers today. There are good dealers our there, this is not one of them. More

I always seem to be very happy with the people and service at Vision Kia service at Vision Kia More

Best customer service I have ever experienced. They are awesome and I will be back because of them ! They are awesome and I will be back because of them ! More

Quality service , dependable people, courteous staff , knowledgeable team, fantastic place and do I need to say more? knowledgeable team, fantastic place and do I need to say more? More

Customer service experience could have been much better. Make sure the phone line works or come see me in the waiting room when I have stuff. Don't use an app if the app is effectively useless. Make sure the phone line works or come see me in the waiting room when I have stuff. Don't use an app if the app is effectively useless. More

Loved Jessica's customer service extremely nice person. I was also glad the dealership took care of cars recall the same day. I was also glad the dealership took care of cars recall the same day. More

Everything went well and the staff was friendly. Communication was great! I would love to return Communication was great! I would love to return More

All members of the service department staff have been courteous, efficient and knowledgeable. I have been very satisfied with the work they performed on my vehicle. The facility is clean and provides a courteous, efficient and knowledgeable. I have been very satisfied with the work they performed on my vehicle. The facility is clean and provides a work space for customers to use while waiting for the work to be completed which is most helpful and convenient. I would highly recommend this business for your car care needs.. More

Quick turnaround The people in the service department! The girls are great too Thank you The girls are great too Thank you More