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Volkswagen of Alamo Heights

San Antonio, TX

4.4
397 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 397 reviews

September 11, 2023

Very knowledgeable and professional, highly recommend. They answered all my questions and provided the best service. More

by francisco.correa401127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Sep 14, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 10, 2023

Left my car a week it never got check I never received phone calls for updates. Horrible customer service. As I’m waiting 3 more customers are upset my the staff. Dolly the service director said we need t More

by lexie9393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trina pulido Dolly service director , Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
September 08, 2023

Tumay very sweet and kind. Had a detail and tire changed in a timely manner More

by johnsondiane19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bailey give a 5 star, David Cruz
Sep 13, 2023 -

Volkswagen of Alamo Heights responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Tumay provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 05, 2023

The service department fixed my ride in an easy process. Best VW service department in San Antonio. More

by Andyno22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos licea
Sep 07, 2023 -

Volkswagen of Alamo Heights responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 05, 2023

Carlos, the service member who handled my car at the Volkswagen service center, provided an exceptional experience from start to finish. From the moment I arrived, Carlos greeted me with a friendly and More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 09, 2023 -

Volkswagen of Alamo Heights responded

Lewis, thank you for sharing your positive experience!

September 04, 2023

I called at 445pm on a Saturday to see if I could possibly get a battery for my 2020 Tiguan installed. I thought I would be dropping off for when they opened , but they fixed my car and had me in th More

by Suzi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas , all of service department
Sep 10, 2023 -

Volkswagen of Alamo Heights responded

We're so happy we were able to help you out!

September 02, 2023

V. of AH. to me has done right by my car. Always attentive to its needs. Helps me keep up with the services my car requires. Keeps me informed while I'm there. Very cool and clean place to wait for More

by la_dimples1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charisse
Sep 23, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2023

grateful to trina for being so knowledgeable and providing good service and making me feel comfortable and satisfied with my wolkswagen vehicle… More

by diego.reyes.lira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Sep 06, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 30, 2023

Fast and very professional Trina helped me the best she could and everything worked out great thank you so much More

by suttonmichael007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Sep 04, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled that Trina provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Sep 04, 2023 -

Volkswagen of Alamo Heights responded

We are pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we're looking forward to your next visit!

August 30, 2023

Trina is awesome! She has always given me the best customer service. I have experienced issues with my 2015 Tiguan, and Trina has always been able to help me the best More

by LightTheSky1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Sep 09, 2023 -

Volkswagen of Alamo Heights responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Trina provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

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