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Volkswagen of Alamo Heights

San Antonio, TX

4.4
395 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 395 reviews

June 10, 2023

Everyone was helpful and they completed the work quickly. Always a good experience at VW Alamo Heights. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Eddie, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We hope you have a great day!

June 09, 2023

Christian Palacios was so helpful when I brought my Tiguan in to be serviced. He reminded me that it was still under warranty and helped me get things taken care of in a timely manner. I will be back f More

by Courtlandcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Palacios
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We're happy to hear you had such a positive experience with our team!

June 07, 2023

I’ve been going to this Volkswagen dealer for years. They did a great job on servicing and replacing a part in my car today. They are friendly and very courteous. More

by Wnpalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tnguyen
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

Hi Wnpalma, we are very happy to have provided you with such a positive experience!

June 07, 2023

It’s impressed all the attention I received when arrived and fast work and well done More

by xadyzeo001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us!

Jun 16, 2023 -

xadyzeo001 responded

Thank you, keep be the best

June 05, 2023

Scheduling was easy and efficient. Service was prompt and I was on my way in a reasonable amount of time More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 02, 2023

Good customer services I recomende this dealer for any of my family and friends always More

by omarubiera2217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabiola Villegas , Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

I find the staff at Alamo Heights Volkswagen to always be very helpful, courteous, and professional. I’m always kept informed about my Passat’s progress More

by Steve G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Trina
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words for our staff, we appreciate it!

May 31, 2023

Great service. They are prompt in communication the status of the repairs and are competitive in price More

by WI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 31, 2023

I have been to VW’s from Virginia, Florida, California and now Texas and this was the best experience I’ve had. Love the video telling and showing me what was needed for my car, service reps were friendl More

by katemsvenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 05, 2023

My daughter put down a $500 deposit in order to purchase a vehicle. They told her that they would hold the car for 2 business days. She called them this afternoon and was told that the car had been sold. So More

by Marshall Owens
Recommend Dealer
No
Employees Worked With
Jesus Rodriguez
May 08, 2023 -

Volkswagen of Alamo Heights responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jesus Rodriguez General Manager jrodriguez@vwofalamoheights.com

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