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Volkswagen of Downtown Chicago
Chicago, IL
3,158 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,158 reviews
September 22, 2025
Great place to shop for a new vehicle. Professional and helpful staff, highly recommend, would definitely do business again. Professional and helpful staff, highly recommend, would definitely do business again. More
by rporawski
Verified Customer
September 16, 2025
Honest, professional, courteous. Even when a problem or issue arises, these guys know how to keep a customer for life. Special kudos to Fred the service manager. His communication Even when a problem or issue arises, these guys know how to keep a customer for life. Special kudos to Fred the service manager. His communication and follow-up are five star. Love the way VDT does business. More
by MARKHDAVIS0
September 09, 2025
Had the pleasure of working with Luis Torres’s. He went over and beyond to help me purchase a car. He’s extremely knowledgeable, very friendly. Very professional. I was extremely comfortable work He went over and beyond to help me purchase a car. He’s extremely knowledgeable, very friendly. Very professional. I was extremely comfortable working with him and I will recommend him and the dealership to anyone. I give him 10/10 stars. And I will retun to do more business. I’m extremely happy. More
by eriqm28
Employees Worked With
September 05, 2025
Best experience I’ve ever had purchasing a vehicle. Quick service and straight to the point. In and out in 2 hrs. Quick service and straight to the point. In and out in 2 hrs. More
by D.RAMIREZ1977
September 03, 2025
"Five stars for VDT. Ahad was great to work with. The process was quick and easy, and we never felt pressured. Highly recommend Ahad was great to work with. The process was quick and easy, and we never felt pressured. Highly recommend More
by Undisputedlawww1
September 02, 2025
I was told 2 hours. I had to wait nearly 3 hours. I was not happy. I had to wait nearly 3 hours. I was not happy. More
by ALBAILEY
September 02, 2025
Luis did an excellent job and very professional . I would recommend to all my family and friends I would recommend to all my family and friends More
by Garcia.1
Employees Worked With
September 02, 2025
Great customer service and very helpful and kind staff. I will definitely return and recommend I will definitely return and recommend More
by WHITE_LATINA
Employees Worked With
September 01, 2025
Great service team. Alonzo is one of the best. Amazing location and great customer service. Alonzo is one of the best. Amazing location and great customer service. More
by Sean
September 01, 2025
Excellent place to buy or lease a car or SUV, I leave at Miami and work with Rocco and Michael was pleasant, really was a great experience my wife and I lease a 2025 Tiguan Se R line , we get a great deal o Miami and work with Rocco and Michael was pleasant, really was a great experience my wife and I lease a 2025 Tiguan Se R line , we get a great deal on , I really recommended to any to visit them or navigate on their web page , again thanks to the team of Wv Chicago downtown More
by jose.bigott
