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Volkswagen of Downtown Chicago
Chicago, IL
3,028 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,028 reviews
April 13, 2023
Working with Layne was an absolute pleasure! She is extremely patient . I highly recommend you talk to Layne if you are considering to sell your car. Thanks again She is extremely patient . I highly recommend you talk to Layne if you are considering to sell your car. Thanks again More
by mahsa_kameli
Employees Worked With
Layne Shlimovitch
April 12, 2023
Amazing service and great options! Matt and Mohammed were very helpful and knowledgeable and made for a super pleasant experience all around. Matt and Mohammed were very helpful and knowledgeable and made for a super pleasant experience all around. More
by jorynw
April 12, 2023
I had a great experience with Angie, she answered all of my questions and was extremely knowledgeable. Don also made the process much easier. I was totally satisfied with her professionalism. my questions and was extremely knowledgeable. Don also made the process much easier. I was totally satisfied with her professionalism. More
by isoldeschroeder
Employees Worked With
April 11, 2023
Mohammed and Matt helped me. They were both very knowledgeable and answered all my questions. And if you know me, you know I ask a lot of questions. Really nice guys, they made t They were both very knowledgeable and answered all my questions. And if you know me, you know I ask a lot of questions. Really nice guys, they made the experience really easy More
by orangetree
April 11, 2023
Angela Berg give me excellent customer service I highly recommend her she was more than professional, very accommodating and friendly. Not to mention they gave me a great deal whenever and I’ll market for recommend her she was more than professional, very accommodating and friendly. Not to mention they gave me a great deal whenever and I’ll market for a car I highly recommend her.. when it came time to check out the finance man, Donny was super friendly, worked, super hard to give me the best available rate was more than satisfied with the financing a perfect gentleman. Once again, I highly recommend Volkswagen of downtown Chicago for all your car needs. More
by Jamesmcpeek
April 10, 2023
Shaun was a great help. She was easy to talk to and helped me quite a bit with the financing and insurance. Angel was sweet and funny. He made the whole process so much bett She was easy to talk to and helped me quite a bit with the financing and insurance. Angel was sweet and funny. He made the whole process so much better. More
by Maithilee
April 10, 2023
Overall great experience. Communication could have been a tad better, but management worked well with us with the time we had. Communication could have been a tad better, but management worked well with us with the time we had. More
by alecmikolajewski
April 10, 2023
Mohammed and Matt were extremely helpful! Great experience, will refer my friends and my family. Great experience, will refer my friends and my family. More
by Z h
April 10, 2023
Volkswagen of Downtown Chicago is an awesome dealership! Everyone I encountered seemed genuine and respectful. Danny (sales associate) and Matt (general sales manager) were both patient and worked v Everyone I encountered seemed genuine and respectful. Danny (sales associate) and Matt (general sales manager) were both patient and worked very hard to get me the offer I wanted for my new Tiguan. I would have no problem recommending this dealership to family and friends. Keep up the good work! I hope that you keep customer standards and needs at the top of your priority list. More
by Terry
Employees Worked With
Other Employees :
Donnie Avramov, Matt Kutyna, Jocy Barrera
April 09, 2023
We had a great experience working with Terrell. He was super friendly and able to answer all of my boyfriends questions clearly. I would definitely recommend this location. He was super friendly and able to answer all of my boyfriends questions clearly. I would definitely recommend this location. More
by kelsey.johnson416
Employees Worked With
Terrell Barry
