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Volkswagen of Downtown Chicago
Chicago, IL
2,982 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,982 reviews
Verified Customer
August 17, 2022
Fixed the flat tire problem but did not reset low tire pressure light. Good service and I got my car back the next day. Aggravating to have to go back someday to reset the tire pressure light. pressure light. Good service and I got my car back the next day. Aggravating to have to go back someday to reset the tire pressure light. More
by K
Employees Worked With
Adam Khamsot
August 16, 2022
What they do they do very good, just make sure you know what you want done and what services can wait. That being said they are fast, reliable and communicative. what you want done and what services can wait. That being said they are fast, reliable and communicative. More
by THOMAS.SCHOEFEL
Employees Worked With
Miguel Meza
August 13, 2022
Service center was very busy and I felt like the person didn't listen to what I was asking for. I got my scheduled service done, and I needed a door handle replaced for warranty work. I didn't get it repla didn't listen to what I was asking for. I got my scheduled service done, and I needed a door handle replaced for warranty work. I didn't get it replaced because they said they couldn't find the part in my car even though I told them where it was located. Now I have to take it to a different dealership. More
by CHRISTINAMARCUSSEN
Employees Worked With
August 13, 2022
The customer service was wonderful! Mohammed was patient, kind, and took very good care of us. Our experience was great. Mohammed was patient, kind, and took very good care of us. Our experience was great. More
by gingertimchak
August 12, 2022
Friendly staff, work performed in promised time period. Comfortable, clean waiting room. Will go back. Comfortable, clean waiting room. Will go back. More
by PHILIP.COLLIER
August 12, 2022
Jaymi is great to work with! Overall service did an amazing job, will definitely be back Overall service did an amazing job, will definitely be back More
by WNG3
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza, Jaymi Garcia
