
Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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What a great experience! I was pre approved but Davis got me a better rate in no time ! In and out and happy. I was pre approved but Davis got me a better rate in no time ! In and out and happy. More
Dealership was very Pleasant customer Service was Great and everything was explained perfectly Thank You! Would recommend Down town to my friends and Family! and everything was explained perfectly Thank You! Would recommend Down town to my friends and Family! More
Fantastic service, and friendly staff. Fred is always so helpful in the service center. Also, the service reminders are really great, my car has never run better. Fred is always so helpful in the service center. Also, the service reminders are really great, my car has never run better. More
A Young man By the Name of Keion was a great help. He was patient and helped me explore the best options for my budget! Keep up the great work ! He was patient and helped me explore the best options for my budget! Keep up the great work ! More
Felt a bit pricey in terms of cost benefit for maintenance. The staff were great but the car wash could have been better maintenance. The staff were great but the car wash could have been better More
I would highly recommend working with Celia. She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehi She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehicle. Please come see her and the team here at VW Downtown Chicago and the finance manager Baha is amazing More
Cameron the parts consultant provided excellent service in selling me some accessories for my 2025 Jetta GLI. I couldn’t be happier, thanks Cam! in selling me some accessories for my 2025 Jetta GLI. I couldn’t be happier, thanks Cam! More
Overall a great experience! Experienced and competent partners, seamless process. Celia was great to work with! Big thank you! Experienced and competent partners, seamless process. Celia was great to work with! Big thank you! More
The service here is amazing and made the process so easy, Mohammed was very helpful! Mohammed was very helpful! More
very satisficed after coming to Downtown VW. Thought it was going to be a long process but they got me in and out swiftly. thankful for the help from Clarence. Will be coming back in the near fu Thought it was going to be a long process but they got me in and out swiftly. thankful for the help from Clarence. Will be coming back in the near future More