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Volkswagen of Downtown Chicago
Chicago, IL
3,131 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,131 reviews
July 18, 2025
Excellent guy, helped me through the sell process and was very detailed in the whole process and helped me get an excellent deal on my car! Will definitely recommend to friends and family. very detailed in the whole process and helped me get an excellent deal on my car! Will definitely recommend to friends and family. More
by Sanbeanito
July 18, 2025
Accounting is too caught up in red tape. Angel did a great job working through the issues Angel did a great job working through the issues More
by randyaneloski
Employees Worked With
July 18, 2025
Everything was done well with good communication. Alonzo kept me informed every step of the way. Alonzo kept me informed every step of the way. More
by WNG4
Verified CustomerEmployees Worked With
July 18, 2025
Brought my car in for a 10k service maintenance, and Fred and the maintenance team did a great job. They took good care of my car and kept me updated throughout the process. Love the new addition of adding a and the maintenance team did a great job. They took good care of my car and kept me updated throughout the process. Love the new addition of adding a video of the maintenance service to inform the customer of the experience ; thanks VW for adding this. Really appreciated the clear communication and smooth experience. Highly recommend! More
by Kurtis C
July 18, 2025
Had a wonderful experience getting set up with my 2025 Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. More
by ROCCO.HALEY
July 17, 2025
we have recently bought a car from the Volkswagen of Downtown chicago, Mohammed Habibi helped us throughout the whole process and made the deal possible. Thank you for the amazing service from the team Downtown chicago, Mohammed Habibi helped us throughout the whole process and made the deal possible. Thank you for the amazing service from the team More
by gokulananth0
July 17, 2025
Initially we were onto think about the deal, then Rocco came in and provided wonderful details and explanations about the car, he handled all details professionally and closed us a wonderful deal satisfact came in and provided wonderful details and explanations about the car, he handled all details professionally and closed us a wonderful deal satisfactory for both of us. More
by kishore saravanan
July 17, 2025
The place is clean. The service team is respectful and friendly and work in a timely manner. The service team is respectful and friendly and work in a timely manner. More
by Bridget Taylor
Employees Worked With
July 17, 2025
Very good and attentive service. Mohammmed and Julian were very good to me! Great at explaining issues and answering questions. Mohammmed and Julian were very good to me! Great at explaining issues and answering questions. More
by Tifferwiffers
July 17, 2025
Prompt service, friendly personality, excellent work, very fast and thorough. I didn’t have any worries throughout. very fast and thorough. I didn’t have any worries throughout. More
by COLOGNOLE
