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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,969 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,969 reviews

April 29, 2025

What a great experience! I was pre approved but Davis got me a better rate in no time ! In and out and happy. More

by N.summer.r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahad Aamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2025

Dealership was very Pleasant customer Service was Great and everything was explained perfectly Thank You! Would recommend Down town to my friends and Family! More

by SAYIRGARNER76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Oomens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 29, 2025

Fantastic service, and friendly staff. Fred is always so helpful in the service center. Also, the service reminders are really great, my car has never run better. More

by Daniella sents
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Borek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 29, 2025

A Young man By the Name of Keion was a great help. He was patient and helped me explore the best options for my budget! Keep up the great work ! More

by smith.treasure2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keion Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2025

Felt a bit pricey in terms of cost benefit for maintenance. The staff were great but the car wash could have been better More

by HLAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 29, 2025

I would highly recommend working with Celia. She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehi More

by churnett11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Yer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 29, 2025

Cameron the parts consultant provided excellent service in selling me some accessories for my 2025 Jetta GLI. I couldn’t be happier, thanks Cam! More

by Sizzler69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Stough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 28, 2025

Overall a great experience! Experienced and competent partners, seamless process. Celia was great to work with! Big thank you! More

by RUEGGE.MATTHIAS
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 28, 2025

The service here is amazing and made the process so easy, Mohammed was very helpful! More

by ver.schoonover
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

April 28, 2025

very satisficed after coming to Downtown VW. Thought it was going to be a long process but they got me in and out swiftly. thankful for the help from Clarence. Will be coming back in the near fu More

by StacyN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Scriven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

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