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Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,053 reviews
September 20, 2023
She was so nice the hold time It made it easy for me to buy this car buy this car More
by shadricsmith4
Employees Worked With
September 19, 2023
Highly Recommend! ” Mohammed was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed al ” Mohammed was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. The sales manager, Matt was very helpful and exhibited great professionalism and great customer service. More
by pkhalidusa
September 18, 2023
Muhammed and Matt made it a great thrill buying my first car. It was a seamless experience from start to finish. car. It was a seamless experience from start to finish. More
by tonami
September 18, 2023
Terrible attitude and very disrespectful i came in expecting to sell my car when i was greeted with a nasty attitude and a low offer when i asked if we can do better I was told if im not happy i can l expecting to sell my car when i was greeted with a nasty attitude and a low offer when i asked if we can do better I was told if im not happy i can leave and do business with sombody else and walked away More
by Justin
Employees Worked With
Jocy Barrera
September 13, 2023
The dealer worked well with me to answer my questions about the car and financing about the car and financing More
by rosealeengoggin
September 12, 2023
Chris and the rest of the team were so helpful and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made the entire purchasing process smooth. I never felt taken advantage of, but instead he took into account what I needed to get the deal done and made it happen. Buying a car is always a process, but Chris made it as straightforward as possible and was a great host while we were at the dealership. More
by kristin.leasure
September 12, 2023
I made an appointment to look at a vehicle at Volkswagen downtown chicago and was very pleased how Manny handled getting me financed. He worked hard and was very nice. I am very happy with my new purchase . downtown chicago and was very pleased how Manny handled getting me financed. He worked hard and was very nice. I am very happy with my new purchase . More
by Quanda C.
September 11, 2023
My experience was very satisfied for the both people who attended us and also I’m so grateful because they also speak my language. They showed me everything clear to understand, I recommend other people to attended us and also I’m so grateful because they also speak my language. They showed me everything clear to understand, I recommend other people to go there and I’m very happy with my purchase. More
by Luzsosa
September 09, 2023
Mohammad and Matt and Julian helped me out so much today! ! They helped me get my very first car!!! Best service ! ! They helped me get my very first car!!! Best service ! More
by Hgreco
September 07, 2023
Chris and Julian gave me a great deal. very pleased and excited with their dedication. I love my new truck very pleased and excited with their dedication. I love my new truck More
by tatianam1997
