Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,053 reviews
September 04, 2023
Mohammed and Mike very good Customer Service and Sales. They were on top of everything They were on top of everything More
by manib9090
Employees Worked With
September 03, 2023
Chris was great! We came into test drive a used Altima and ended up not liking it. Chris helped us find a Nissan Rogue that we loved and worked with us to get a great We came into test drive a used Altima and ended up not liking it. Chris helped us find a Nissan Rogue that we loved and worked with us to get a great price! Super nice guy and made our car buying process a lot easier. More
by Keegan.dyer
Employees Worked With
August 31, 2023
Mohammed and Matt gave us excellent customer service helping us purchasing our new car, with all the complications of moving from abroad. They walked us through the whole process with the best expertise helping us purchasing our new car, with all the complications of moving from abroad. They walked us through the whole process with the best expertise. Thank you! More
by Christine
August 31, 2023
Manny was great to work with, he was patient and responsive with every step of the sale. Thank you Manny and Matt for all your help. responsive with every step of the sale. Thank you Manny and Matt for all your help. More
by ricgodinez
August 31, 2023
Julian and Chris was very awesome and great customer service. Very warming and polite person service. Very warming and polite person More
by shirikaester30
August 30, 2023
We had a great time buying a car here. Angie was the best! Matt and Julian helped make the experience perfect! We will definitely be telling our friends to come here! Angie was the best! Matt and Julian helped make the experience perfect! We will definitely be telling our friends to come here! More
by Natalie
August 26, 2023
Had a wonderful experience buying a used car from Angie. Matt and Julian were cool too. Would definitely recommend for a hassle free experience. Didn’t make me feel bad about having less than stellar credi Matt and Julian were cool too. Would definitely recommend for a hassle free experience. Didn’t make me feel bad about having less than stellar credit or anything. More
by arthurguthmiller
August 26, 2023
Shaun Scriven was thee best dealer I have ever worked with. Her persona and ora is top tier. She listened to my needs and wants. She worked with me until I was satisfied and happy with my purchase on my with. Her persona and ora is top tier. She listened to my needs and wants. She worked with me until I was satisfied and happy with my purchase on my first car. I will recommend her again and again. I was very impressed, satisfied and appreciative with her customer service. Keep up the great work I wish there were more dealers like Ms. Scriven!!!!! More
by hayawas1
August 24, 2023
Very helpful with financial information and very efficient and great communication. Helped me with options on the financial side. Would definitely come back! efficient and great communication. Helped me with options on the financial side. Would definitely come back! More
by Jazmin
August 24, 2023
Great to deal with! Very nice, knowledgeable and personal able. Will visit again! Thanks Chris! Very nice, knowledgeable and personal able. Will visit again! Thanks Chris! More
by Sean Downes
