Volkswagen of Downtown Chicago

Very pleasant car buying experience. Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase a Mohammed and Matt did an amazing job making the process simple and convenient. Mohmmed went above and beyond to assist me with making this purchase and I am truly thankful for all of his efforts. More

Chris helped us get into a new lease and traded in our old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for old lease. My husband and I are generally apprehensive when approaching car dealerships and Chris made us feel really comfortable. If it weren’t for him, we likely would have just stayed in our old lease. Julian also matched our budget which was deeply appreciated considering our current work situation. More

Fernando and the team at Volkswagen of downtown Chicago really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my expe really went above and beyond walking me step by step through my first new car purchase. I had been to a few other dealerships in the area and my experience was bad. Fernando wasn’t pushy at all and was extremely helpful and kind. We were in and out in a few hours and I couldn’t be more happy with the whole experience. I will be recommending to all my family and friends to go see Fernando and the amazing team at Volkswagen. More

Terrell was knowledgeable, professional, and patient throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be throughout our deal. He needs his office brought closer to the front — he’s way in the back of the building. Setting appointments online could be done a bit better. More

Chris and Abe helped me get in my 2013 Tiguan in a matter of a few hours,great service and awesome talks about family,wont hesitate buying again.I appreciate you and your team. of a few hours,great service and awesome talks about family,wont hesitate buying again.I appreciate you and your team. More

Mohammed and Julian did a marvelous customer service I will recommend family and friends Mohammed is very patient will recommend family and friends Mohammed is very patient More

Danny was knowledgeable and gave us space we needed to make the right decision on our car. He was responsive and provided customer service which led to us buying a car from your dealership rather than els make the right decision on our car. He was responsive and provided customer service which led to us buying a car from your dealership rather than elsewhere. More

I had the best experience with Volkswagen DTW. I’m 100% satisfied with my purchase. Terrell made the process very easy and he was very knowledgeable about the vehicle and all of the specs I’m 100% satisfied with my purchase. Terrell made the process very easy and he was very knowledgeable about the vehicle and all of the specs More

Terrell rescued me from signing on a deal I “couldn’t refuse,” and I could not be happier. Lot of time spent between two dealerships but ultimately landed my new set of wheels for the right price. refuse,” and I could not be happier. Lot of time spent between two dealerships but ultimately landed my new set of wheels for the right price. More

VW Downtown Chicago service is exceptional! Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. Really provides that personal touch!! In and out quickly and done right. Service Manager Mike Lichter runs a well oiled machine. More