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Volkswagen of Downtown Chicago
Chicago, IL
3,098 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,098 reviews
August 30, 2023
We had a great time buying a car here. Angie was the best! Matt and Julian helped make the experience perfect! We will definitely be telling our friends to come here! Angie was the best! Matt and Julian helped make the experience perfect! We will definitely be telling our friends to come here! More
by Natalie
August 26, 2023
Had a wonderful experience buying a used car from Angie. Matt and Julian were cool too. Would definitely recommend for a hassle free experience. Didn’t make me feel bad about having less than stellar credi Matt and Julian were cool too. Would definitely recommend for a hassle free experience. Didn’t make me feel bad about having less than stellar credit or anything. More
by arthurguthmiller
August 26, 2023
Shaun Scriven was thee best dealer I have ever worked with. Her persona and ora is top tier. She listened to my needs and wants. She worked with me until I was satisfied and happy with my purchase on my with. Her persona and ora is top tier. She listened to my needs and wants. She worked with me until I was satisfied and happy with my purchase on my first car. I will recommend her again and again. I was very impressed, satisfied and appreciative with her customer service. Keep up the great work I wish there were more dealers like Ms. Scriven!!!!! More
by hayawas1
August 24, 2023
Very helpful with financial information and very efficient and great communication. Helped me with options on the financial side. Would definitely come back! efficient and great communication. Helped me with options on the financial side. Would definitely come back! More
by Jazmin
August 24, 2023
Great to deal with! Very nice, knowledgeable and personal able. Will visit again! Thanks Chris! Very nice, knowledgeable and personal able. Will visit again! Thanks Chris! More
by Sean Downes
August 24, 2023
There has never been a problem Luis could not solve at VW! Luis is the absolute best! He has always gone above and beyond to take care of me! Thank you, Luis! VW! Luis is the absolute best! He has always gone above and beyond to take care of me! Thank you, Luis! More
by dw
Employees Worked With
August 22, 2023
Mohammed and Matt went above and beyond to make sure I left with a new car. Thanks guys left with a new car. Thanks guys More
by Tmalonehp94
August 22, 2023
Mohammed and Matt made my purchase easy and fast. I will recommend my friend and family. I will recommend my friend and family. More
by juan.canales97
August 19, 2023
Mohammed and Matt were awesome Mohammed great guy will refer my friends and family I will come again refer my friends and family I will come again More
by johncostello814
August 16, 2023
The delearship was very clean and the test drive offered was very good. The staff were all friendly and Fernando was very helpful and friendly. was very good. The staff were all friendly and Fernando was very helpful and friendly. More
by kyleasher
