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Volkswagen of Downtown Chicago
Chicago, IL
3,046 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,046 reviews
June 15, 2023
Mohammed Habibi and Matt got me a great deal on a new 2023 Tiguan! It’s why I keep coming back! 2023 Tiguan! It’s why I keep coming back! More
by RRialm1
June 15, 2023
Thorough, knowledgeable, friendly. Overall experience was excellent. Would highly recommend working with Angie Berg or Donnie in financing! Overall experience was excellent. Would highly recommend working with Angie Berg or Donnie in financing! More
by Rduke1313
June 14, 2023
Posting publicly G Mohammed and Matt was an excellent sales associate with a good calm spirit and did everything possible to make sure I got the right APR and sales price I deserve and wanted they both w sales associate with a good calm spirit and did everything possible to make sure I got the right APR and sales price I deserve and wanted they both went above and beyond I will forever be grateful!!!!! More
by mcgeejulie
June 13, 2023
Manuel was great at showing me the options and features of the Tiguan. He was very helpful and made all the effort to help me get the car I was after. His positive demeanor is refreshing in an environment of the Tiguan. He was very helpful and made all the effort to help me get the car I was after. His positive demeanor is refreshing in an environment that can be daunting but the staff and Manuel made the experience all worthwhile. More
by T-hills6
June 12, 2023
Julian Abel and manny were great to work with. From start to finish I felt good making my purchase. Manny was very helpful at guiding me thru the options of the car. I appreciate all of their work From start to finish I felt good making my purchase. Manny was very helpful at guiding me thru the options of the car. I appreciate all of their work at getting me approved for the car I wanted. My family loves the car and I enjoy it better than what I had before. More
by Chrishvw
June 10, 2023
Not all used Volkswagen GTIs are identical so I was very happy to work with Manny, who is able to go over the features that were important to me. I was created and walked into the dealership to find him and happy to work with Manny, who is able to go over the features that were important to me. I was created and walked into the dealership to find him and other staff welcoming. I was even more delighted they were able to work with me and get me into the car that I’ve been wanting. I can speak highly of him and the rest of his team. More
by Charliecars1
Employees Worked With
Other Employees :
Matt Kutyna, Abel Barraza
June 10, 2023
We wanted to check out a used SUV. Chris was helpful and easy to work with. We also worked with Johnny and met Julian. Everyone was courteous and helpful. And the renovated space looks Chris was helpful and easy to work with. We also worked with Johnny and met Julian. Everyone was courteous and helpful. And the renovated space looks terrific. More
by JKC
Employees Worked With
June 10, 2023
I was having issue issues with my car breaks and Mr. Delgado did a great job. Delgado did a great job. More
by Tlacy99
Employees Worked With
June 09, 2023
Manny, Julian, Angel 5/5. I was very happy to work with all three of them in my next car purchase. Undergoing renovations, I know isn’t an easy task, but I was happily met and I was very happy to work with all three of them in my next car purchase. Undergoing renovations, I know isn’t an easy task, but I was happily met and was promised the vehicle I have been wanting. I would highly recommend this three and for you to stop in at Volkswagen of Downtown. More
by Mikeburns
June 09, 2023
Manuel, Julian, and Angel 5/5. I was very pleased to have worked with all three of them, given the renovations at the building is undergoing, It’s very exciting to see all the good I was very pleased to have worked with all three of them, given the renovations at the building is undergoing, It’s very exciting to see all the good things that are to come from this dealership. It’s not every day that one purchase a car, but I would recommend this trio and a trip to VW of downtown. More
by Mikeburns
