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Volkswagen of Downtown Chicago
Chicago, IL
3,045 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,045 reviews
June 09, 2023
Angie & Julian were a great team to deal with. Angie found a wide array of options for us to review and one of those worked out great! We welcomed a Passat to the family. Angie found a wide array of options for us to review and one of those worked out great! We welcomed a Passat to the family. More
by Newcar2019
June 09, 2023
I walked in to check out the Taos and Tiguan models in Downtown Chicago. Chris came over and went over all the details and design specifications for each model meticulously. The test drive process was als Downtown Chicago. Chris came over and went over all the details and design specifications for each model meticulously. The test drive process was also seamless! His manager Julian also stopped by for a quick chat. All in all, Chris is a pro and I had a great experience at Volkswagen. More
by Leanna J.
June 09, 2023
Mohammed Matt and Julian were very helpful. I will recommend family and friends. They went out of the way to purchase a vehicle. I will recommend family and friends. They went out of the way to purchase a vehicle. More
by efdog1507
June 08, 2023
Great people down to earth. They were patient with me so happy love them yes They were patient with me so happy love them yes More
by d117032
June 08, 2023
Chris made the whole experience worth it and easy. Our dream car strolled in while he was showing us vehicles. He was very comforting through the process. Matt also helped drive our dream car off the Our dream car strolled in while he was showing us vehicles. He was very comforting through the process. Matt also helped drive our dream car off the lot. More
by Rjjohnson9412
June 07, 2023
Angie and the entire team at Downtown Volkswagen were extremely helpful and professional. They made the entire purchasing process seamless and comfortable. We’ll be back for our next VW! extremely helpful and professional. They made the entire purchasing process seamless and comfortable. We’ll be back for our next VW! More
by Swisstime
June 06, 2023
I was happy to work with Manny, Abel and Matt who made my exprince great. I bought my used car and they came thru on their promise to make the deal better. I am happy that Manny has kept in touch since my vi exprince great. I bought my used car and they came thru on their promise to make the deal better. I am happy that Manny has kept in touch since my visit ensuing that ever my purchase all has been well, very much appreciated. More
by jamilawatvw
June 06, 2023
All I can say is that Manny and Matt were awesome! It is my first Cross Sport from Volkswagen of downtown but I was glad to work with them to make my experience worth the time. From start to finish th It is my first Cross Sport from Volkswagen of downtown but I was glad to work with them to make my experience worth the time. From start to finish the experience was great! More
by Joshua-chi
June 03, 2023
Angie and Abel were great! The buying experience couldn’t be better. Very kind, energetic, and answered all of my questions with loads of knowledge. The buying experience couldn’t be better. Very kind, energetic, and answered all of my questions with loads of knowledge. More
by l337cser
June 02, 2023
Great experience with Chris and Matt. Location is great and Chris was knowledgeable and actually listened to what was important to me. Highly recommend! Location is great and Chris was knowledgeable and actually listened to what was important to me. Highly recommend! More
by MPE
