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Volkswagen of Duluth

Hermantown, MN

4.8
824 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 824 reviews

June 12, 2026

It couldn’t have been easier to schedule and accomplish my repair with Daniel working for me. More

by percigator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2026

VW of Duluth has always done excellent work at fair prices, and without the long waits to get in that I have experienced elsewhere. More

by ericgus55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Easy to work with, staff is friendly and accommodating. Any questions get answered appropriately. Super easy to schedule and reschedule service as needed. More

by mrshefchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear everything, from scheduling to service, was easy and seamless for you. Friendly, accommodating care and clear answers are exactly what our team strives to deliver every time. We truly appreciate you choosing Volkswagen of Duluth and look forward to taking care of you again!

June 02, 2026

After being a loyal customer and having family with dealership loyalty for multiple years, I continue to have negative experiences with the service department, whether it be a vague diagnosis or even a More

by themasoneng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Volkswagen of Duluth responded

Thank you for your continued loyalty over the years, we don’t take that lightly, which is why this feedback hits hard. We’re genuinely sorry to hear about the repeated frustrations you’ve had with our service department. Vague diagnoses and unresolved concerns are not the standard we hold ourselves to, and we clearly missed the mark here. That’s on us. We’d really appreciate the opportunity to take a closer look at your experience and make this right. If you’re open to it, please reach out to Rob our service manager directly at 218-722-6989 so we can review your recent visits, provide clear answers, and ensure any outstanding concerns are properly addressed. Thank you again for sticking with us and for calling this out, this is exactly the kind of feedback that helps us get better.

June 01, 2026

Tony made the process easy and never rushed us, taking the time to answer every question. Chris came out to say hello and wish me a happy birthday, which was a thoughtful touch & greatly appreciated shows More

by tim.riordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Volkswagen of Duluth responded

Thank you for the amazing 5-star review! We’re so glad to hear Tony made the process easy and took the time to answer all your questions: no pressure, just the way it should be. And shoutout to Chris for adding that personal touch and helping make your birthday even more special! 🎉 We love hearing that your entire experience felt calm, comfortable, and enjoyable from start to finish. That’s exactly what we aim for. Enjoy your new vehicle, and thank you for choosing Volkswagen of Duluth!

May 31, 2026

The background is our Audi Q7 broke down Saturday afternoon while on a trip from South Dakota. Our best option was to reach out to the parent corporation in Duluth. Volkswagen of Duluth was terrifi More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Volkswagen of Duluth responded

Thank you for the incredible 5-star review! We’re so sorry your trip took an unexpected turn, but we’re truly honored you trusted us to help in a tough situation. It’s great to hear Dan, TJ, and the team were able to step in quickly, keep you informed, and make things as comfortable as possible while you were away from home. Going above and beyond, especially when you “didn’t have to choose us", is exactly the kind of care we strive to deliver. We’ll be sure to pass along your kind words to everyone involved. We truly appreciate you sharing your experience, and we hope the rest of your travels have been much smoother!

May 30, 2026

Wonderful people to work with. Been doing business with them since 2011. Always professional and friendly. More

by dewrosewi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic 5-star review! It truly means a lot to have earned your trust over the years, since 2011 is no small thing! We’re so glad to hear our team has consistently delivered a professional and friendly experience for you. We sincerely appreciate your continued loyalty to Volkswagen of Duluth and look forward to many more years together!

May 29, 2026

Tanner was very helpful and was great about keeping in contact to keep me updated while they waited for the part to fix my vehicle. More

by stephaniebumgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear Tanner kept you informed every step of the way; great communication makes all the difference, especially while waiting on parts. We’ll be sure to pass along your kind words! We truly appreciate you choosing Volkswagen of Duluth and look forward to taking care of you again!

May 27, 2026

Very friendly and took the time to explain things clearly. They were also very accommodating and patient with my child which I greatly appreciated. More

by kierzkatrina
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We’re so glad to hear our team made you feel welcome, took the time to explain everything clearly, and created a comfortable experience for both you and your child. That kind of care matters. We truly appreciate you choosing Volkswagen of Duluth and look forward to seeing you again next time!

May 26, 2026

Setting up service appointments online is really easy. Thanks to Dan my service appointments have always ran very smooth. I especially appreciate the video inspections and the text updates. More

by Bigbud419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear scheduling your service online has been easy and that Dan has helped keep everything running smoothly, that’s what we love to hear! The video inspections and text updates are all about keeping you informed and confident every step of the way. We truly appreciate you choosing Volkswagen of Duluth and look forward to seeing you again next time!

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