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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
867 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 867 reviews

September 03, 2026

Great communication and made sure everything was taken care of. Went above and beyond what I would typically expect More

by cwercinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom
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Sep 04, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're delighted to hear that you had such a positive experience with our Service Department. Great communication and attention to detail are things we work hard to deliver, so it's wonderful to know our team kept you informed and made sure everything was taken care of throughout your visit. Going above and beyond for our customers is always the goal, and we're thrilled that it showed. Thank you for choosing Volkswagen of Duluth and for taking the time to share your experience. We truly appreciate your trust and look forward to helping you with all your future service needs! — The Volkswagen of Duluth Service Team

September 01, 2026

They got me in fast, especially for a walk-in appointment. The advisor was great at explaining to me the work that was going to be done and about how long it would take. More

by Noahhessevick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful review! We're so glad to hear that our team was able to get you in quickly and provide a positive service experience. Keeping our customers informed throughout the process is important to us, so it's great to know your advisor took the time to clearly explain the work being performed and the expected timing. We truly appreciate your feedback and thank you for choosing Volkswagen of Duluth. We look forward to serving you again in the future!

September 01, 2026

An excellent team that does a fantastic job every time I'm there servicing my vehicle. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're thrilled to hear that our service team continues to deliver a fantastic experience every time you visit. Providing consistent, high-quality service is what we strive for, and it's great to know our team has earned your trust. We truly appreciate your loyalty and look forward to helping keep your vehicle running its best for many miles to come. Thank you for choosing Volkswagen of Duluth!

August 31, 2026

Malcolm was very helpful and understanding of what I needed. The process of showing up to the dealership and getting to test drive my future car was quick and easy. More

by joshbeatty515
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful review! We're thrilled to hear that Malcolm provided such a great experience and took the time to understand exactly what you were looking for. Making the car-buying process quick, easy, and enjoyable is always our goal, so it's great to know you were able to get behind the wheel of your future vehicle without any hassle. We truly appreciate your kind words and your trust in Volkswagen of Duluth. We'll be sure to share your feedback with Malcolm. Congratulations on your new vehicle, and thank you for choosing Volkswagen of Duluth! — The Volkswagen of Duluth Sales Team

August 25, 2026

VERY PLEASED Dan went above expectations to get my car repaired. Getting my car and me to and from the dealership was wary important to me. More

by jamesdschramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 26, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're thrilled to hear that Dan went above and beyond to get your vehicle repaired and back on the road. We know how important reliable transportation is, and we're glad our team was able to help make the process as convenient as possible. Providing transportation assistance and making sure our customers are taken care of every step of the way is something we take great pride in. We'll be sure to share your kind words with Dan and the rest of our Service team. Thank you for choosing Volkswagen of Duluth and for trusting us with your vehicle. We truly appreciate your business and look forward to serving you again in the future!

August 24, 2026

Mason, the salesman did a good job with the sale of the car. He was very informative and knowledgeable about the vehicle. I'm enjoying my Tiguan so far and hope it continues to be a good fit. More

by Klirose
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Humphreys
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to hear that Mason provided such a great experience and helped make your vehicle purchase an easy and informative one. Taking the time to answer questions and ensure our customers understand all the features of their vehicle is something we take great pride in. Congratulations on your Tiguan! We're delighted to hear you're enjoying it so far, and we appreciate the trust you placed in Mason and the Volkswagen of Duluth team. Thank you for choosing us, and we look forward to supporting you throughout your ownership journey. — The Volkswagen of Duluth Sales Team

August 23, 2026

I sold vehicles for 8 years and don’t like to be put through the dog and pony show. Everyone at VW of Duluth treated me as a professional and the way I like to be treated! Great team! More

by brandengmattson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic review! It means a lot coming from someone with years of experience in the automotive industry. We're thrilled to hear that our team provided the straightforward, professional experience you were looking for without the typical "dog and pony show." Treating our customers with honesty, respect, and transparency is always our goal. Thank you for choosing Volkswagen of Duluth and for recognizing the efforts of our team. We truly appreciate your kind words and your confidence in us. Enjoy your new vehicle, and we look forward to helping you again in the future! — The Volkswagen of Duluth Sales Team

August 19, 2026

I enjoyed working with Malcolm. He was patient and answered all of my questions thoroughly. He followed up many times after the sale. More

by dmcfadden0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're thrilled to hear that Malcolm made your vehicle-buying experience such a positive one. Taking the time to answer questions thoroughly, being patient throughout the process, and staying in touch after the sale are all things that help build lasting relationships with our customers. We'll be sure to share your kind words with Malcolm. Thank you for choosing Volkswagen of Duluth and for trusting our team with your purchase. We truly appreciate your business and hope you're enjoying your new vehicle! — The Volkswagen of Duluth Sales Team

August 18, 2026

Very disappointed have been dealing with issues for the past two weeks one thing after the other Very frustrated More

by tstolley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about the frustration you've experienced over the past two weeks. We understand how disappointing it can be when delays impact your ownership experience, especially when you're eager to get back on the road with complete peace of mind. While some of the delays were related to shipping and parts availability outside of our control, we know that doesn't make the situation any less frustrating. We appreciate your patience throughout the process and understand your disappointment. Our team remains committed to getting everything resolved as quickly as possible, and we appreciate the opportunity to assist you. Thank you for your honest feedback, as it helps us continue to improve the experience we provide to our customers. — The Volkswagen of Duluth Sales Team

August 17, 2026

Any interaction I’ve had with Tanner has been positive and I always leave feeling like he’s answered any questions I may have had. Very helpful and professional but personable. More

by SJMASON1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We're thrilled to hear that every interaction you've had with Tanner has been a positive one. Taking the time to answer questions, explain things clearly, and make customers feel comfortable and informed is exactly what we strive for. It's great to know that Tanner's professionalism and personable approach have made such a lasting impression. We truly appreciate your kind words and your trust in Volkswagen of Duluth. We'll be sure to share your feedback with Tanner and the rest of our Service team. We look forward to seeing you again for your future service needs! — The Volkswagen of Duluth Service Team

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