Andy Pegelow
Andy Pegelow at Volkswagen of Duluth
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Andy Pegelow

Sales Assistant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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5.0
31 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

German German

5.0

31 Reviews

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31 Reviews of Andy Pegelow

April 17, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful in assisting me with my vehicle choice. I was undecided and they did not pressure me! More

by mgrice8816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Serina Sprecco

Apr 18, 2024

Volkswagen of Duluth responded

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to provide you with friendly and helpful service as you navigated your vehicle options. At VW of Duluth, we understand how important it is to choose the right vehicle without feeling pressured, and we're glad we could create a comfortable environment for you. We hope you enjoy your new car, and please don't hesitate to reach out if you need further assistance or have any questions. Drive safely and welcome to the VW of Duluth family!

April 16, 2024

Dealership Rating
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I couldn't have asked for a better experience. They were very helpful and explained everything very well. They were able to accommodate me and do as much as possible without me being present, as I More

by Corey.j.miller3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Serina Sprecco

Apr 16, 2024

Volkswagen of Duluth responded

We're absolutely delighted to hear about your excellent experience with us! Thank you for trusting us to provide a seamless and transparent service, especially given your frequent travels. It’s our priority to make each visit comfortable and straightforward, without any pressure or hassles. We're thrilled that you love your new car and look forward to welcoming you back in the future. Safe travels until we see you again, and enjoy every mile in your new vehicle!

March 23, 2024

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Service department is less than desirable. Have not had a great experience so far. Their attention to detail is lacking. More

by srtent55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Huffman, Amber Blaylock

Mar 25, 2024

Volkswagen of Duluth responded

I'm really sorry to hear about your less-than-desirable experience with our service department. It’s disappointing to learn that we didn’t meet your expectations, especially when it comes to attention to detail, which is crucial in ensuring the best possible service. We take feedback like yours seriously as it helps us identify areas for improvement. Would you be willing to provide more specific details about your experience? This information would be invaluable in helping us address these issues directly and ensure they are corrected moving forward. Our goal is always to provide top-notch service, and it seems we fell short this time. Please know we're committed to making things right and improving your experience with us.

March 05, 2024

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The entire staff was friendly and welcoming! I felt very comfortable and at ease during the entire experience. More

by rhonda.rady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco, Michelle Rice

Mar 06, 2024

Volkswagen of Duluth responded

We're overjoyed to hear that you found our staff friendly and welcoming, and that we could make you feel comfortable throughout your visit. It's always our aim to provide an environment where our customers can feel at ease and confident in their experience. Thank you for choosing us, and we look forward to welcoming you back to VW of Duluth!

Mar 06, 2024

Volkswagen of Duluth responded

.

May 17, 2023

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Thorough, professional, took the time to understand what we were looking for and made the deal simple. Liked the quality of the vehicle and the service so much we bought a second vehicle the following year More

by david.e.mahagnoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Volkswagen of Duluth responded

Thank you very much for this great review as well as your continued support of our sales and service teams!

May 06, 2023

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Employee Rating

We're very helpful I'm finding me a car with a somewhat tight budget, and helped me throughout the process, as well as being very apologetic about some bumps in the buying experience and backing up their s More

by linezach04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola, Tyler Morphew, Drew Mosher, Serina Sprecco , Rachel Isaacson, Curt Jensen, Melody Maleski

May 16, 2023

Volkswagen of Duluth responded

It's great to hear that our team found you the right car for your budget. Your patience during your visit is very appreciated and it's great to know we found solutions when you needed assistance.

May 06, 2023

Dealership Rating
Employee Rating

The whole team I dealt with, Andy, Serina and Tyler were all amazing. They made me feel welcome and educated me on all my options. They made sure a anxious car buying experience was turned into an amazing More

by Ryusher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Serina Sprecco

May 16, 2023

Volkswagen of Duluth responded

Buying a vehicle can definitely be an anxious experience and it's great to know that our team provided you an amazing car buying experience.

May 02, 2023

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The 15 word minimum for this review is the only slightly negative thing I can think of; and that's pretty minor. More

by whatsgoingjon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Isola, Drew Mosher

May 15, 2023

Volkswagen of Duluth responded

Your review is truly appreciated. Thank you for taking the time to share your experience and congrats on the new ride.

April 21, 2023

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Always appreciate the service and knowledge of your dealorship. Andy our salesman and the people in the service department made the sale and servicing of my Volkswagen a joy and I would highly recomme More

by bjudean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman , Elle Gillen

Apr 22, 2023

Volkswagen of Duluth responded

Thank you for recommending VW of Duluth and it's great to know that Andy and the service department are taking great care of you.

April 17, 2023

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Employee Rating

I have had nothing but great service here. I would recommend them to other people. More

by jodi.lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

Volkswagen of Duluth responded

Thank you for recommending our service department at VW of Duluth. It's great to know you have experienced great service with our team.

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