Serina Sprecco
Serina Sprecco at Volkswagen of Duluth
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Serina Sprecco

Sales Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.9
139 Reviews

I've been in the car business for a few years, and honestly, I couldn't be more grateful for what it's given me. I love cars, I love my coworkers, and I love meeting and helping new people every day. Finding a car for a customer that makes their face light up is a continuous reminder of why I'm here. I grew up in International Falls (The Great White North!), and in my free time, I enjoy reading, writing, playing guitar, swimming, listening to music (usually Metal) and cooking.

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Specialties & Trainings

Certified Master Sales Manager

VEST Certified Sales Consultant

4.9

139 Reviews

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139 Reviews of Serina Sprecco

April 25, 2024

Dealership Rating
Employee Rating

My son received all the information he needed for the best vehicle to purchase. Very knowledgeable staff. More

by sdiearijohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keaton Gressman, Michelle Rice

Apr 25, 2024

Volkswagen of Duluth responded

That's wonderful to hear! We're thrilled that we could provide all the necessary information for your son to make an informed decision on his vehicle purchase. Our team strives to ensure every customer feels confident and knowledgeable about their options. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you for choosing us and trusting our team!

April 17, 2024

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Everyone was very friendly and helpful in assisting me with my vehicle choice. I was undecided and they did not pressure me! More

by mgrice8816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Andy Pegelow

Apr 18, 2024

Volkswagen of Duluth responded

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to provide you with friendly and helpful service as you navigated your vehicle options. At VW of Duluth, we understand how important it is to choose the right vehicle without feeling pressured, and we're glad we could create a comfortable environment for you. We hope you enjoy your new car, and please don't hesitate to reach out if you need further assistance or have any questions. Drive safely and welcome to the VW of Duluth family!

April 16, 2024

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I couldn't have asked for a better experience. They were very helpful and explained everything very well. They were able to accommodate me and do as much as possible without me being present, as I More

by Corey.j.miller3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Andy Pegelow

Apr 16, 2024

Volkswagen of Duluth responded

We're absolutely delighted to hear about your excellent experience with us! Thank you for trusting us to provide a seamless and transparent service, especially given your frequent travels. It’s our priority to make each visit comfortable and straightforward, without any pressure or hassles. We're thrilled that you love your new car and look forward to welcoming you back in the future. Safe travels until we see you again, and enjoy every mile in your new vehicle!

April 12, 2024

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Employee Rating

I could not have asked for a better experience than what I had with Serina. She understood that I was the one buying and not my husband, and listened to me and looked to him for his thoughts when I did. A f More

by katielarsondc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Rice

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Serina at VW of Duluth. It's fantastic to know that she respected your role as the primary buyer and provided the attentive, inclusive service we strive for. We're also delighted that your experience stood out positively from other dealerships. Your recommendation, especially to other women, is the highest compliment we could receive. We look forward to welcoming you and anyone you refer to us in the future. Thank you for choosing VW of Duluth, and we hope to serve you again soon! Best regards, The Team at VW of Duluth

April 11, 2024

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Employee Rating

Excellent customer service, the entire staff was willing to work with us and find the perfect vehicle. They were also very knowledgeable and ready to compete for my business. I would encourage anyone lookin More

by rdanielson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keaton Gressman, Michelle Rice

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you so much for your glowing review! We are delighted to hear that you received excellent customer service from our team at VW of Duluth. It's great to know that our staff was helpful and knowledgeable, working diligently to find the perfect vehicle for you and willing to compete to earn your business. Your endorsement means a lot to us, and we appreciate your recommendation to future customers. We look forward to seeing you again and assisting anyone you send our way. Thank you for choosing VW of Duluth! Best regards, The Team at VW of Duluth

April 10, 2024

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Great people, friendly service, neat and clean building. Had exactly what I wanted to get. More

by jacob.a.olson91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keaton Gressman, Michelle Rice

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you for the wonderful review! We're thrilled to hear that you found our team to be great and our service friendly. It's also great to know that our facilities met your expectations in cleanliness and organization. We're delighted that we had exactly what you were looking for! Your feedback is very much appreciated, and we look forward to serving you again in the future. Thank you for choosing us! Best regards, The Team

April 03, 2024

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Employee Rating

Real easy process of getting my vehicle in and out the guys kept me informed More

by Barberjames1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Volkswagen of Duluth responded

We're delighted to hear that your experience with the service process at VW of Duluth was not only easy but also efficient. Keeping our customers informed every step of the way is a key part of our commitment to transparency and customer satisfaction. It's wonderful to know that our team lived up to this promise during your visit. Your feedback is greatly appreciated, as it reinforces our dedication to providing an outstanding service experience. We believe that communication is crucial, and we're glad you found value in the updates provided by our team. Thank you for trusting us with your vehicle. We're here for you whenever you need service, advice, or support in the future. Looking forward to serving you again! Warmest regards, The Service Team at VW of Duluth

March 25, 2024

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Employee Rating

They did a great job taking care of us. I would definitely buy again from them. More

by runzick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 25, 2024

Volkswagen of Duluth responded

Thank you so much for your positive review! We're thrilled to hear that our team did a great job taking care of you. It's our top priority to ensure that every customer feels fully supported and satisfied with their experience. Knowing that you would buy from us again is the highest compliment we could receive. We look forward to the opportunity to serve you in the future and continue to meet your expectations. Thank you for choosing us, and don't hesitate to reach out when you're ready for your next purchase!

March 15, 2024

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Employee Rating

They were very attentive when I arrived. I already had a vehicle in mind and I called them and told them I'd be coming down to look at it and maybe purchase it. When I got there it was sitti More

by Jamesfisher764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Rice

Mar 15, 2024

Volkswagen of Duluth responded

Hello! We're thrilled to hear you had a positive experience at VW of Duluth. It's our top priority to ensure our customers feel valued and attended to, right from the moment they step onto our lot. We're glad that having your chosen vehicle ready and waiting made a great impression. If there’s anything more we can do to assist with your purchase or any questions you have about the vehicle, please don't hesitate to reach out. Thank you for considering us for your automotive needs, and we hope to see you again soon!

March 13, 2024

Dealership Rating
Employee Rating

Easy and fast experience! ! Anjay was seriously the best!! So nice, knowledgeable and very informative!! More

by mindymlind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anjay Lindgren, Michelle Rice

Mar 13, 2024

Volkswagen of Duluth responded

Thank you for the kind review! We are overjoyed to hear that you had a great experience with Anjay. Please don't hesitate to reach out if you need anything in the future. - The VW of Duluth Team

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