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Volkswagen of Duluth

Hermantown, MN

4.8
741 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 741 reviews

June 22, 2023

Dan was fast when it came to communication. If I ever needed anything he was right there or responded within minutes. I added two other services in addition to what the repairs called for. Wh More

by laurakallinen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you so much for this great review of your experience with Dan and our service team. It's good to know that a couple extra steps made it easier with your insurance claim and that everything was completed in a quick manner. Your support is greatly appreciated.

June 22, 2023

Tyler, Drew, and Dylan were extremely no pressure sales and financing. Worth the drive from the Twin Cities, will be getting our future business. More

by nicolemetsala
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for providing this shout-out to Tyler, Drew and Dylan and congrats on the purchase of your new VW. We know you could choose dealers closer to the Twin Cites, however it means a lot that you made the drive to purchase from VW of Duluth.

June 20, 2023

My wife and I were traveling and the battery in our 2012 VW EOS went south while in Two Harbors MN. I called VW of Duluth and spoke with Dan Huffman at 10:30 AM on Wednesday 6/14/23. He confirmed that the More

by pjthompson727
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

It's never fun to have car trouble when traveling. It's good to know that Dan and our team were able to get you back on the road quickly. We hope you enjoyed your trip and we're glad we were able to assist.

June 20, 2023

The service was very friendly, not a lot of pressure to make the sale happen, however, some questions were not answered regarding my girlfriends purchase of her Volkswagen. More

by rcarlson30
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Jun 20, 2023 -

Volkswagen of Duluth responded

Thank you for this review and your feedback. Our team will do our best to answer any questions for her if you still need that assistance. Congrats on the Ram truck!

Jun 20, 2023 -

rcarlson30 responded

She just has a few questions about her warranty and a question as to why the loss of tire pressure light came on. I occasionally hear a tick or click sound in the Ram, which seems to be coming from the steering column. Do you have any idea what that it or could be?

June 17, 2023

Quick and easy. Everything was explained well but not to much information. Was a good experience More

by zach.nowak03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for the great rating and review. Congrats on the purchase of your new Volkswagen and it's awesome to hear that your experience was good.

June 16, 2023

Fix problem with very good explanation. Sent me a video of the problem from my car. Helpful in understanding issue. More

by tvittorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

We're glad the video helped while servicing your Volkswagen with our team. Thank you for taking the time to provide this great review.

June 16, 2023

Very kind. I was in for my yearly check and oil change. Everything was great. More

by CMAMA0450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon was kind enough to help me as well.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for placing your trust in our Volkswagen service team with your vehicle maintenance needs. Your review is very appreciated and we look forward to seeing you in the future.

June 14, 2023

I’m actually a dealer myself and bought a unique vehicle from these guys and the experience was great! More

by jrh0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and congrats on your vehicle purchase! It's great to know that the experience met your expectations.

June 14, 2023

Daniel was very helpful and took the time to understand that I live 4 hours away from the dealership, which was not conducive to returning to check my oil level. He provided me with a solution while provid More

by hereid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Volkswagen of Duluth responded

Thank you for giving Daniel this shout-out and we're happy to know he was able to assist you even with you living far away from our dealership.

June 12, 2023

The coolant flush/fill cost $300. 00. WHY?? Other places are around $150 for the same thing. More

by bstodola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concern to our attention regarding the pricing you were quoted for the coolant flush. While we make every attempt to remain competitive in our pricing, most of our customers find value in the level of service from our factory trained technicians as well as the high-quality flush-kit that is used removes extra deposits and ensures their VW is maintained as suggested by VW. With that said, please reach out to our Service Manager, Rob Hakala to discuss this pricing concern and see if a resolution can be found. He can be reached at 218-322-1099. Thank you again for your review.

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