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Volkswagen of Duluth

Hermantown, MN

4.8
740 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 740 reviews

June 01, 2023

Over all good but I had a couple of concerns that they said they would look into for me and let me know I’m still waiting on More

by Tko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for bringing this to our attention. Congrats on the new vehicle and our team will be notified regarding the items you are awaiting information.

June 01, 2023

I absolutely loved my experience. They are amazing at what they do and made the process as easy and comfortable as possible! I was surprised by how kind, not pushy, understanding, and More

by llama2lover11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Jensen
Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for the high rating for our VW Sales team! Congrats on the purchase of your new Volkswagen!!

May 30, 2023

New and used cars, great service. They work with you, to get what you want or need. More

by chewchoo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Volkswagen of Duluth responded

Thank you for rating our service department with 5-stars! Your support is very appreciated.

May 30, 2023

They were very helpful and jumped through all the hoops to make sure we were happy with the car we were getting. More

by nateweets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Jun 13, 2023 -

Volkswagen of Duluth responded

Congrats on the purchase of your new Volkswagen! It's great to know our team stepped up and took great care of you.

May 24, 2023

Very courteous and polite during the process of looking for a vehicle to replace my 2016 Tiguan. I was very lucky that the dealership had the Taos model and color I wanted coming in. Drew was very patient More

by janet429
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
May 27, 2023 -

Volkswagen of Duluth responded

Congrats on the purchase of your new VW Taos. You made a great choice while upgrading your Tiguan. Enjoy your new ride and thank you for this great review!

May 23, 2023

Very good experience purchasing a car from VW of Duluth. From the initial phone with Serina to financing with Dylan, the process was smooth and fully transparent. More

by babbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen
May 27, 2023 -

Volkswagen of Duluth responded

It's very great to know that your vehicle purchase was a good experience while working with our sales and finance teams. Congrats on your new Volkswagen!

May 22, 2023

Takes too long to get an appointment. Dealership cancelled previous appt, never called back after calling and leaving messages. Daniel was very helpful and listened to my concerns, althou More

by middlecoastal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention regarding the difficulties you had while scheduling your service appointment. We apologize that your attempts to reach us were unanswered when you reached out to reschedule due to the change. Getting your vehicle fixed in a timely manner is our priority and we always attempt to repair everything within one visit, however some parts are not able to be stocked at all times making it necessary to order them once the issue is found. Your feedback helps us identify areas where we can improve and we truly appreciate you bringing your vehicle to us for it's service needs.

May 18, 2023

It was fine. It was fine. It was fine. It was fine. It was fine. More

by halljed
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
May 26, 2023 -

Volkswagen of Duluth responded

Fine indeed! Thank you for taking the time to review your visit and we appreciate your support.

May 17, 2023

Had great service and thoroughly explained diagnosis and fixed the problem correctly in a timely manner More

by lewissean513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Volkswagen of Duluth responded

Thank you for reviewing our service department and it's great to know that our team explained everything to you in a thorough manner and provided excellent service while you were having your vehicle serviced.

May 17, 2023

Thorough, professional, took the time to understand what we were looking for and made the deal simple. Liked the quality of the vehicle and the service so much we bought a second vehicle the following year More

by david.e.mahagnoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Pegelow
May 18, 2023 -

Volkswagen of Duluth responded

Thank you very much for this great review as well as your continued support of our sales and service teams!

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