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Volkswagen of Duluth

Hermantown, MN

4.8
742 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 742 reviews

April 17, 2023

I have had nothing but great service here. I would recommend them to other people. More

by jodi.lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Pegelow
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for recommending our service department at VW of Duluth. It's great to know you have experienced great service with our team.

April 16, 2023

I always get great service when I bring my car to volkswagen of Duluth. I thoroughly appreciate the service provided by the staff there. More

by ladybhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Volkswagen of Duluth responded

Your continued support of our service department is very appreciated. Thank you for taking the time to write this great review.

April 12, 2023

Good solid work. However, 2 items I would like to note. 1, the door trim on the drivers side rear door was not fully buttoned in. I’m not sure why this was pulled More

by ryanmcmrtr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for your very honest review. Your notes have been brought to the attention of the management team. Your support is greatly appreciated.

April 11, 2023

Service was good, great communication, Dan Hoffman is very professional. Too bad the VW is falling apart. More

by mariahschristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for giving Dan a shout out and for bringing your VW to us for your service needs. Hopefully you can count on the reliability you expect from here on.

April 10, 2023

Ready. Prompt, Thorough. Current on recalls. Good maintenance advice. Friendly staff. Clear communication. clean facility More

by cheryl38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your vehicle to us for your service needs. Your excellent review is appreciated.

April 09, 2023

VW Duluth was a great place to shop for a new car! They didn’t pressure me at all and answered all of my questions. More

by ascheller0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know you had a great experience while purchasing your new Volkswagen. Enjoy the new ride!

April 06, 2023

Good and honest service. Was upside down in my vehicle, other places wouldn’t help but these guys did. Also, they gave me top dollar for my trade in. Very happy with their se More

by 12akhalar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Pegelow
Apr 22, 2023 -

Volkswagen of Duluth responded

Thank you for this great review. It's great to hear you received a trade in value that was top-dollar while also receiving excellent service.

April 05, 2023

Everyone was very pleasant to deal with. The hole processes was easy and laid back with no sales pressure. I would buy from them again. More

by TWEST523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for your great review. Congratulations on purchasing your new Volkswagen and we're glad you chose VW of Duluth!

April 04, 2023

The dealer is has overall a good customer service, very accommodating and very efficient service. More

by itflip
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know your service experience was great with us. We look forward to assisting you in the future.

April 04, 2023

Spent 2 hours for them to tell me alot of issues i already knew. Reconnected a knob, and left one disconnected so i had to come back. The issues they found on their full inspection were not issues aft More

by jgtruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention. Your time is important to us and we apologize that you had to bring your vehicle back in due to the cable being disconnected as well as the long wait while attempting to diagnose the issue. Our team goes to every measure to attempt to fix every issue as quickly as possible even with that being difficult at times. To work towards a resolution, you can expect Rob, our Service Manager to reach out directly to learn more and discuss next steps.

Apr 07, 2023 -

jgtruman responded

I'd appreciate that.

Apr 27, 2023 -

jgtruman responded

I have not yet received any kind of follow up and its almost been 3 weeks.

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