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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,227 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,227 reviews

January 27, 2026

Took care of business. Polite, comfortable client area. I appreciate the Uber ride home and back More

by Minihorses
Recommend Dealer
Yes
Employees Worked With
Can't remember his name,
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January 26, 2026

Service group is outstanding. Greg Bell is an excellent service manager! His attention to detail and doing what is best for tge customers is very apparent! More

by Jharver10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 26, 2026

Great customer service. Long wait time I waited longer than expected but was properly taken care of More

by MICHELLE_BROTHERTON
Recommend Dealer
Yes
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Jan 26, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Michelle, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 25, 2026

Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Jan 25, 2026 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 25, 2026

Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Jan 25, 2026 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 24, 2026

I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! More

by C.REDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 23, 2026

It was a very expensive repair. It took a long time to complete. However, as of now, it seems to have been done correctly. More

by leo.seifer
Recommend Dealer
Yes
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Jan 25, 2026 -

Volkswagen of Salem responded

We appreciate your business, Leo. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 23, 2026

The dealership always does great work. The work is always done reliably on time. I feel that the dealership cares about my business. More

by LUDFAMILY
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 23, 2026 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 23, 2026

Great experience, I would buy from here again. Thanks to Jose for all his effort and care to show me the vehicle and make it happen! More

by cord812phaeton22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
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Jan 24, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 22, 2026

Dema, Anthony and Dillon at the Salem VW did an amazing job listening to my wish list and finding me the perfect car that I didn’t know existed. The whole process was fun and friendly! They stayed late, ne More

by SCATIE14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dema, Anthony, Dillion
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Jan 22, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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