Volkswagen of Salem

It was a great experience. Everyone was super kind and helpful. I will recommend to anyone looking for a new car! Everyone was super kind and helpful. I will recommend to anyone looking for a new car! More

Brendon Braff was my sales person. He was extremely professional, had a very good knowledge of the Tiguan we test drove, more importantly the few things he wasn’t sure of he said so an He was extremely professional, had a very good knowledge of the Tiguan we test drove, more importantly the few things he wasn’t sure of he said so and found out when we got back. Prior to visiting I did my research and knew my budget, this led to a very good discussion on pricing and negotiating. Anyone who knows me, will know I push hard for a good deal, the entire process with the sales team was undertaken calmly, professionally and with a little humour thrown in. I would be happy to recommend this team to anyone looking for a new car. More

Everyone was super friendly but Noah Watt helped me and was the best sales person very nice extremely helpful I would recommend this guy for all your car needs. was the best sales person very nice extremely helpful I would recommend this guy for all your car needs. More

I had originally rated this dealership as 5 stars, until I actually had a chance to figure a couple things out! 1. I specifically requested MULTIPLE times to have a certain background for my license plates I actually had a chance to figure a couple things out! 1. I specifically requested MULTIPLE times to have a certain background for my license plates. They did not do that! Instead they put in for the ugly original plates! I did not want them handling the DMV paperwork for this very reason, but they insisted they would get it correct. 2. We chose not to purchase their overly priced "lo-jack" system. However we were not informed that they were going to be removing the navigation system, and the rear camera in the process. 3. With the removal of the rear camera that they installed to begin with, they did not reinstall the exterior window open/release button that they removed when they installed the rear camera. And there again, nothing was said about it. I just happened to find an open hole when I was trying to figure out what happened to the rear camera, that was there when I test drove it. Had there of been more communication about what their "lo-jack" system was, and what it all entailed it might have made more of a difference to justify the cost of it. But to just say it is a tracking system if your vehicle is ever stolen isn't always that big of a deal to someone that lives in the country with very low crime and doesn't go to the city very often, where the chance of a theft is low. I had high hopes that this dealership was going to be different, and I really did like the 2 sales guys I worked with, they were pretty awesome for the most part. More

I bought a pick up and didn’t get it for 5 weeks lied to about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost bre about it being worked on also didn’t even put 500 miles on the truck and my girlfriend was driving it and completely through a break pad and lost breaks almost crashing have pictures of the breaks pad with absolutely zero pad left straight metal to metal More

The dealership is very helpful. I appreciate the efforts of all of their employees to repair my Golf and keep me going. Prices are a little high, but employees are great. Thank you I appreciate the efforts of all of their employees to repair my Golf and keep me going. Prices are a little high, but employees are great. Thank you More

It's nice to be able to make an appointment for an oil change. It was a long drive from Sandy, but VW Salem has always been so nice it's worth the drive change. It was a long drive from Sandy, but VW Salem has always been so nice it's worth the drive More

Great customer service and friendly staff! All of my questions were answered and I was given detailed information about my service All of my questions were answered and I was given detailed information about my service More

Great customer service and communication. Very friendly staff and easy going. Clean comfortable area. Amazing! Very friendly staff and easy going. Clean comfortable area. Amazing! More

Great work done. Wish the teck would have fixed my fog lights. Not just said that they where fine. One still does not work. I told the service person to fix my mirror Wish the teck would have fixed my fog lights. Not just said that they where fine. One still does not work. I told the service person to fix my mirror lights. Then I get a quote for 695.00. Other than Thank you. Michael Richards More