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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
904 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 904 reviews

March 22, 2025

Brendon is approachable and supportive, making the process of searching for an ID4 feel relaxed without any pressure. The staff is welcoming and always ready to assist. I reached out through calls and More

by CLARISSA.ARBOLEDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
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Mar 25, 2025 -

Volkswagen of Salem responded

Thanks, Clarissa, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 22, 2025

I bought through driveway. com. mostly smooth process on dealership side. There are damages I was not aware of and have reached out to dealership. Will update after I speak with More

by lmsily2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Volkswagen of Salem responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 22, 2025

Good people good atmosphere. I have always enjoyed working there with the folks that makes my repairs on my vehicle’s. More

by TEASDALECRISSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Volkswagen of Salem responded

Crissy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

As always Volkswagen of Salem did a great job performing routine service on my 2014 Jetta. Thank you. More

by mjosephmoore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

The service was great and all my questions got answered. It was easy to get an appt scheduled with calling in. More

by C.RMOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and devin
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

Volkswagen of Salem has proven over seven years to be knowledgeable, reliable, thorough, honest, fair. I recommend them without reservation! More

by DAVEPULLIAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Quarles, Josh McElwain
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

Great customer service! Everyone is happy and ready to help! A big thank you to Chase and Michael for all their help! More

by KAITLINBALES21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Morgan
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Mar 25, 2025 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business, Kaitlin, and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 22, 2025

The associate who help us when we are ready to pick up my truck was great. More

by FRANCISCORUELAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Volkswagen of Salem responded

Francis, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem. We look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

Fantastic customer service. Quick and reliable. Great pricing and phenomenal work. VW of Salem is the only place I trust with my Volkswagen’s. More

by lolah5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 22, 2025

My experience was excellent—professional, patient, and made the car buying process easy and enjoyable. More

by KIYAWDANCER2015
Recommend Dealer
Yes
Employees Worked With
Skip
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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