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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
980 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 980 reviews

February 06, 2024

Tanner is top tier sales material and Mike is top tier manager They did great More

by ANGELCOOK0531
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
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Feb 06, 2024 -

Volkswagen of Salem responded

It's fantastic to hear that Tanner and Mike provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 06, 2024

It was nice. Tanner did awesome. Mike was cool. The dealership was very very clean. More

by ANGELCOOK0531
Recommend Dealer
Yes
Employees Worked With
Tanner
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Feb 06, 2024 -

Volkswagen of Salem responded

Angel, It's great to hear that Tanner and Mike were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 05, 2024

I don't like the sales people attempting to get you to buy services you don't need. Just do the work I ask you to do nothing else. More

by RANDSTOY17
Recommend Dealer
No
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Feb 08, 2024 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 05, 2024

Friendly customer service. Fairly quick. Clean building Thanks for the coffee. I enjoyed it. Thanks More

by ERINNAGOODWIN
Recommend Dealer
Yes
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Feb 06, 2024 -

Volkswagen of Salem responded

Erinna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 05, 2024

Very down to earth team. Communication was on point and always responsive. I appreciated their willingness to work with us and listen to our worries to help us make a deal we More

by JEREMYELTCOOK
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
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Feb 06, 2024 -

Volkswagen of Salem responded

Jeremy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 04, 2024

Good price and very good vehicle in town. Highly recommend this dealer to peoples. Thank you More

by ROBERT.ESALDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hohenshelt
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Feb 05, 2024 -

Volkswagen of Salem responded

Robert, thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 03, 2024

Very understanding and helpful They squeezed me in when I didn't have an appointment and fixed my car. Very appreciative More

by hockeygreat98
Recommend Dealer
Yes
Employees Worked With
David? I think his name was
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Feb 05, 2024 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 02, 2024

Brought in my car to get the clock spring fixed. It was done way faster than I thought it would be. More

by WP.EMAILS
Recommend Dealer
Yes
Employees Worked With
Some dude
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Feb 05, 2024 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 02, 2024

They were up front and honest about everything and they made our car buying experience quick and easy for us. We are happy customers! More

by SCHULTZ-JA
Recommend Dealer
Yes
Employees Worked With
Crystal, Tanner & Jesse
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Feb 02, 2024 -

Volkswagen of Salem responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 31, 2024

I recently had an issue with the spare tire on my VW Touareg while travelling and called this dealer and was encouraged to come in to solve my problem. The Service Department sluffed me off to Parts who More

by bradivens54
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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