Back

Volkswagen of Salem

Salem, OR

4.3
906 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Contact Dealership

3335 Del Webb Ave NE

Salem, OR

97301

Directions

By Type

Showing 906 reviews

June 30, 2022

Excellent customer service, always friendly and efficient. Competitive pricing. Waiting room has good coffee drinks! More

by skunked35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Keown | General Sales Manager

June 13, 2022

It was a great experience as always. Great job and congratulations to all of the mechanics!! More

by Luz Baez
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jun 16, 2022 -

Volkswagen of Salem responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Gregory Bell | Service Manager

June 12, 2022

Friendly, no pressure sales, quick buying experience, the sales team answered questions expeditiously. Both our salesman, named Sam and the sales manager were a joy to work with. The car that we selected is More

by donolgavt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 15, 2022 -

Volkswagen of Salem responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Keown | General Sales Manager

June 11, 2022

Low pressure dealership with informative staff and easy purchase process. Super helpful. Erika and Omar were easy to work with, answered every question and were very responsive with communication. Financin More

by Bripamdef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika & Omar
Jun 15, 2022 -

Volkswagen of Salem responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Keown | General Sales Manager

June 08, 2022

I felt at ease the moment I stepped in the door. The salesman, Sam was very easy to talk to and got the answers I needed. There was no high pressure from him or the financial department. I will r More

by doty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hills 5 Stars, Mike Brown 5 Stars,
Jun 13, 2022 -

Volkswagen of Salem responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Keown | General Sales Manager

June 02, 2022

Don't even bother making an appt they'll still take 6+ hrs to look at your vehicle. A complete joke!!! More

by J
Recommend Dealer
No
Employees Worked With
Service
Jun 06, 2022 -

Volkswagen of Salem responded

J, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Volkswagen of Salem does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Gregory Bell | Service Manager

May 22, 2022

The team was very polite and not pushy, they were very knowledgeable and fast. great car buying experience. More

by poes41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stabler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in sales
May 26, 2022 -

Volkswagen of Salem responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Keown | General Sales Manager

April 10, 2022

Alex was an amazing, no pressure, friendly and helpful salesperson, and the purchase process was smooth and very fast. They really went the extra mile for me and my family. More

by kingcole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado Jr.
Apr 13, 2022 -

Volkswagen of Salem responded

kingcole, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Alex's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chris Keown | General Sales Manager

March 28, 2022

Friendly, Professional not Pushy or “typical Salesman experience”. Ben was awesome made a stressful situation much more manageable then I was expecting. More

by Piilani1404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ponce and Scott Vonweller
Mar 31, 2022 -

Volkswagen of Salem responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Keown | General Sales Manager

March 27, 2022

Sales and finance were friendly, willing to negotiate, and offered a much better APR than I was originally pre-approved for. It took less than 3 hours total, which after buying several vehicles, is much f More

by emerald.stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar & Alex
Mar 30, 2022 -

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Keown | General Sales Manager

...
78
...