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Volkswagen of Salem

Salem, OR

4.2
1,185 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,185 reviews

January 17, 2024

I made the appointment online. checked in and was given service options. Waited in the waiting room I went through an uneventful check out. More

by Jarthurdavis72
Recommend Dealer
Yes
Employees Worked With
Joshua mcelwain
Jan 17, 2024 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 17, 2024

The first experience was great the guy who got me into a rental was amazing ! Then Greg Bell took over . He was the rudest person to me . Very disrespectful until I in fact showed him he was wrong about the More

by MEMEAKAMISSY
Recommend Dealer
No
Employees Worked With
Greg bell
Jan 20, 2024 -

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 17, 2024

It was an easy experience. Sam was great, helpful, knowledgeable and eager to help us out with our new vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 18, 2024 -

Volkswagen of Salem responded

Sam, Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 17, 2024

Great service, very helpful Professional and took the time to explain everything like the VW app More

by RPFUSS
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 18, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. Tanner and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 16, 2024

Picked up the car we bought that needed a new transmission Dave was kind and professional More

by KRISTIEAXMAKER
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

Easy. Low key. Very friendly. I had a very easy , low key experience. Tanner was so friendly and had such a good sense of humor. He put me right at ease. N More

by ABBEYVANDERBEEK
Recommend Dealer
Yes
Employees Worked With
Tanner and Justin
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review, Abbey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

Flexible. Made the deal work for me. Ensured my happiness Took the time to compare all options More

by MSHARMAGNE
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service while assisting you with your purchase. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 16, 2024

It was excellent I'm satisfied that, I made the right choose by going to Vw. More

by EDWIN10QUINTA
Recommend Dealer
Yes
Employees Worked With
Justin Hohenshelt
Jan 17, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team, Edwin. We're glad to hear we delivered such a great experience! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 16, 2024

The service prompted, service assistant was polite and pleasant, Overall very professional Thank you for job well done More

by TESKANDARI1953
Recommend Dealer
Yes
Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 16, 2024

Came in for an oil change good service Friendly staff and helpfully always on top letting me know the status of my vehicle More

by BNB5107
Recommend Dealer
Yes
Jan 16, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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