Volkswagen of Salem - Service Center

Very efficient, friendly, and understanding with my limited funds in order to do the recalls and other services limited funds in order to do the recalls and other services More

Friendly accurate service! They are there when I need an immediate appointment, very thorough. Always a pleasant experience. They are there when I need an immediate appointment, very thorough. Always a pleasant experience. More

Josh does a good job of going over what needs to be done and accurate on length of wait. The text updates are excellent. My only issue is cost, but I know every dealership is expensive. and accurate on length of wait. The text updates are excellent. My only issue is cost, but I know every dealership is expensive. More

We like it a lot the sales guy was excellent the finance was a good too was a good too More

Very organized and didn’t keep me waiting. I was given updates regularly. Clean area. I was given updates regularly. Clean area. More

Service was great and it was easy to make an appointment when I called in. when I called in. More

Service has been great and professional 😄. They been fast informative and courteous over the years. They been fast informative and courteous over the years. More

I take my car to the dealer so I kno my car will be properly serviced by technicians that are experienced with Volkswagen automobiles properly serviced by technicians that are experienced with Volkswagen automobiles More

I received the service I requested, but when an issue came up after the service, I haven’t heard back from the service department yet (weeks later). UPDATE: After I left the review, I heard from manag came up after the service, I haven’t heard back from the service department yet (weeks later). UPDATE: After I left the review, I heard from management and was able to get this expedited. Once my car was being serviced again, I felt like it was a priority for them and I was told they resolved the issue that I was experiencing. More

Was told it would be 3 hrs, it was 8. Not particularly friendly. Won’t be back. Your prices are outrageous. Not particularly friendly. Won’t be back. Your prices are outrageous. More