Volkswagen of Salem - Service Center

Kept me informed of my part that was getting prepared. Thought it was kinda spendy for a small plastic piece for my gas tank cover and paint. Otherwise thank you for getting it done. Thought it was kinda spendy for a small plastic piece for my gas tank cover and paint. Otherwise thank you for getting it done. More

Great service ! Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. More

My service guy was great! ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oi ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oil change was done but they did not know why the engine light was on. I would need to wait until Monday to find out. On Monday they told me they could not get the hood to open so the oil change was never done. I will not be retuning for any services moving forward. More

Brought my older Volkswagen in for a service. Got a laundry list of things that had to be done because they might fail in the future. Total was over twice the kbb value of the car. Took to an ind Got a laundry list of things that had to be done because they might fail in the future. Total was over twice the kbb value of the car. Took to an independent mechanic an got my issues solved for a fraction of the price and without the upsell. They also charge a “sales tax” that Oregon does not have to pass their corporate tax on to the consumer. More

Professional service and great customer service. They treated us like one of the family. It was nice. They treated us like one of the family. It was nice. More

Got my car back on the road after a catastrophic accident. Its running great now! Appreciate the quality work and help from Greg and Josh. accident. Its running great now! Appreciate the quality work and help from Greg and Josh. More

Excellent follow up and communication with me during the entire process of servicing my car entire process of servicing my car More

I’ve been coming to the Volkswagen of Salem for over seven years. They’ve done both maintenance and repair on my three Volkswagens. The staff is knowledgeable, helpful, and all of the work has been top- seven years. They’ve done both maintenance and repair on my three Volkswagens. The staff is knowledgeable, helpful, and all of the work has been top-notch. I could not be more pleased! They have a fantastic online scheduling platform, and automated texts keep the customer notified real-time on where the vehicle is at during the service phase. However, unlike other dealerships, this service staff Is reachable via their own phones and reply very quickly. Sent from my iPhone More

This is the best service ever I have seen before and the currently available app for the mobile currently available app for the mobile More

Great customer service, easy in and easy out -- reasonably priced. All personnel very friendly and helpful. Thank you! reasonably priced. All personnel very friendly and helpful. Thank you! More